[cisco-voip] Selecting a specific incoming call frommultiplelineson 7960

[Voll, Scott]

There I go again sticking my foot in my mouth.  Running 4.1.3sr2 I can
scroll down and answer.

 

Scott

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Friday, March 17, 2006 4:04 PM
To: Lelio Fulgenzi; Cisco Voip; tennille.spence at gsa.gov
Subject: Re: [cisco-voip] Selecting a specific incoming call
frommultiplelineson 7960

 

Willing to bet he's using 4.1 and a single physical line with multiple
lines on that physical line.  You would think you could scroll up and
down but it sounds like you can't

 

Scott

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, March 17, 2006 3:36 PM
To: Cisco Voip; tennille.spence at gsa.gov
Subject: Re: [cisco-voip] Selecting a specific incoming call from
multiplelineson 7960

 

What version of CallManager?

 

Can you not just hit the line button of the incoming call? That should
bring focus to that line and you can then hit the answer softkey?

	----- Original Message ----- 

	From: tennille.spence at gsa.gov 

	To: Cisco Voip <mailto:cisco-voip at puck.nether.net>  

	Sent: Friday, March 17, 2006 6:21 PM

	Subject: [cisco-voip] Selecting a specific incoming call from
multiple lineson 7960

	 

	
	I have 7960s with 2 - 5 shared lines (running P00307020300). If
calls are
	ringing at same time on different lines, the phone does not
allow the
	option to select which call to answer first. It forces you to
answer the
	very first call even though you may need to pick up the second
call first.
	I assumed you would be able to use the rocker button to scroll
up / down
	through the list of incoming calls but this is not the case. Can
something
	be done to change this?
	
	Tennille Spence
	IT Business Liaison
	PBS Technology Branch
	816-823-1357 Office
	816-806-6342 Cell
	816-823-5526 Fax
	
	"To be without some of the things you want is an indispensable
part of
	happiness." - Bertrand Russell
	
	
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