[cisco-voip] Selecting a specific incoming call frommultiplelineson 7960

[Lelio Fulgenzi]

I think Tennille is having a problem with multiple calls coming in on different line buttons. From what I remember, 7.x software had some problems with this when I tested with 3.3.3 - I'm hoping it's handled better, haven't had a chance to review it yet.
  ----- Original Message ----- 
  From: Voll, Scott 
  To: Lelio Fulgenzi ; tennille.spence at gsa.gov 
  Cc: Cisco Voip 
  Sent: Friday, March 17, 2006 7:08 PM
  Subject: RE: [cisco-voip] Selecting a specific incoming call frommultiplelineson 7960


  There I go again sticking my foot in my mouth.  Running 4.1.3sr2 I can scroll down and answer.

   

  Scott

   

   


------------------------------------------------------------------------------

  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
  Sent: Friday, March 17, 2006 4:04 PM
  To: Lelio Fulgenzi; Cisco Voip; tennille.spence at gsa.gov
  Subject: Re: [cisco-voip] Selecting a specific incoming call frommultiplelineson 7960

   

  Willing to bet he's using 4.1 and a single physical line with multiple lines on that physical line.  You would think you could scroll up and down but it sounds like you can't

   

  Scott

   

   


------------------------------------------------------------------------------

  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
  Sent: Friday, March 17, 2006 3:36 PM
  To: Cisco Voip; tennille.spence at gsa.gov
  Subject: Re: [cisco-voip] Selecting a specific incoming call from multiplelineson 7960

   

  What version of CallManager?

   

  Can you not just hit the line button of the incoming call? That should bring focus to that line and you can then hit the answer softkey?

    ----- Original Message ----- 

    From: tennille.spence at gsa.gov 

    To: Cisco Voip 

    Sent: Friday, March 17, 2006 6:21 PM

    Subject: [cisco-voip] Selecting a specific incoming call from multiple lineson 7960

     


    I have 7960s with 2 - 5 shared lines (running P00307020300). If calls are
    ringing at same time on different lines, the phone does not allow the
    option to select which call to answer first. It forces you to answer the
    very first call even though you may need to pick up the second call first.
    I assumed you would be able to use the rocker button to scroll up / down
    through the list of incoming calls but this is not the case. Can something
    be done to change this?

    Tennille Spence
    IT Business Liaison
    PBS Technology Branch
    816-823-1357 Office
    816-806-6342 Cell
    816-823-5526 Fax

    "To be without some of the things you want is an indispensable part of
    happiness." - Bertrand Russell


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