[cisco-voip] Selecting a specific incoming call frommultiplelineson 7960

[tennille.spence at gsa.gov]

We are running 4.0(2a) sr1a with the 7 phone load so it sounds like this
issue continue through 4.0 and I will need to upgrade.


                                                                           
                                                                           
             "Lelio Fulgenzi"                                              
             <lelio at uoguelph.c                                          To 
             a>                        "Voll, Scott"                       
                                       <Scott.Voll at wesd.org>,              
             03/17/2006 06:19          tennille.spence at gsa.gov             
             PM                                                         cc 
                                       "Cisco Voip"                        
                                       <cisco-voip at puck.nether.net>        
                                                                   Subject 
                                       Re: [cisco-voip] Selecting a        
                                       specific incoming call              
                                       frommultiplelineson 7960            
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           




I think Tennille is having a problem with multiple calls coming in on
different line buttons. From what I remember, 7.x software had some
problems with this when I tested with 3.3.3 - I'm hoping it's handled
better, haven't had a chance to review it yet.
 ----- Original Message -----
 From: Voll, Scott
 To: Lelio Fulgenzi ; tennille.spence at gsa.gov
 Cc: Cisco Voip
 Sent: Friday, March 17, 2006 7:08 PM
 Subject: RE: [cisco-voip] Selecting a specific incoming call
 frommultiplelineson 7960

 There I go again sticking my foot in my mouth.  Running 4.1.3sr2 I can
 scroll down and answer.

 Scott



 From: cisco-voip-bounces at puck.nether.net
 [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
 Sent: Friday, March 17, 2006 4:04 PM
 To: Lelio Fulgenzi; Cisco Voip; tennille.spence at gsa.gov
 Subject: Re: [cisco-voip] Selecting a specific incoming call
 frommultiplelineson 7960

 Willing to bet he’s using 4.1 and a single physical line with multiple
 lines on that physical line.  You would think you could scroll up and down
 but it sounds like you can’t

 Scott



 From: cisco-voip-bounces at puck.nether.net
 [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
 Sent: Friday, March 17, 2006 3:36 PM
 To: Cisco Voip; tennille.spence at gsa.gov
 Subject: Re: [cisco-voip] Selecting a specific incoming call from
 multiplelineson 7960

 What version of CallManager?

 Can you not just hit the line button of the incoming call? That should
 bring focus to that line and you can then hit the answer softkey?
 ----- Original Message -----
 From: tennille.spence at gsa.gov
 To: Cisco Voip
 Sent: Friday, March 17, 2006 6:21 PM
 Subject: [cisco-voip] Selecting a specific incoming call from multiple
 lineson 7960


 I have 7960s with 2 - 5 shared lines (running P00307020300). If calls are
 ringing at same time on different lines, the phone does not allow the
 option to select which call to answer first. It forces you to answer the
 very first call even though you may need to pick up the second call first.
 I assumed you would be able to use the rocker button to scroll up / down
 through the list of incoming calls but this is not the case. Can something
 be done to change this?

 Tennille Spence
 IT Business Liaison
 PBS Technology Branch
 816-823-1357 Office
 816-806-6342 Cell
 816-823-5526 Fax

 "To be without some of the things you want is an indispensable part of
 happiness." - Bertrand Russell


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