[cisco-voip] IPCC 3.1.1sr1 problem

[Mike Reilly]

Have IPCC 3.1.1 co resident with callmanager for ccie lab setup.  I have configured all my cti rp, cti port users, applications etc. Everything looks good. All engines have started.  I place a call into the jtapi trigger 7000 i can see it go to cti port 1001 or 1002 or 1003 or 1004. I then get a busy signal. Not a fast busy (wave off) a busy like the line is in use.  I checked the trace file on ipcc and here is what I have

493: Mar 26 22:45:35.456 EST %MIVR-SS_TEL-6-CTI_ADDRESS_EVENT:Receives: Event=CiscoAddrInService,Addr=TP[id=3,implId=1001,state=OUT_OF_SERVICE] 
494: Mar 26 22:45:35.471 EST %MIVR-SS_TEL-6-SS_IN_SERVICE:JTAPI subsystem in service: 
495: Mar 26 22:45:35.471 EST %MIVR-SS_TEL-6-ModuleStart:JTAPI subsystem started: Module=JTAPI Subsystem 
496: Mar 26 22:45:36.971 EST %MIVR-SS_ENT_SRV-1-SS_OUT_OF_SERVICE:Enterprise Server Subsystem in out of service: 
497: Mar 26 22:45:38.190 EST %MIVR-SS_ENT_SRV-6-SS_IN_SERVICE:Enterprise Server Subsystem in service: 
498: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-ROUTE_FAILED:Route failed: All Call ids=JTAPICallContact[id=0,type=Cisco JTAPI Call,implId=1/1,active=true,state=CALL_RECEIVED,inbound=true,handled=false,locale=en_US,aborting=false,app=App[name=AA,type=Cisco Script Application,id=0,desc=AA,enabled=true,max=2,valid=true,optional=[cfgVars=[Lcom.cisco.wfapi.util.WFNameValuePair;@23d278,script=aa.aef,last.modified=1143402874991]],task=null,session=Session[id=0x1dcd65001,parent=null,active=true,state=SESSION_IN_USE,time=1143431373915],seqNum=0,time=1143431373743,cn=7000,dn=7000,cgn=6000,ani=null,dnis=null,clid=null,atype=DIRECT,lrd=null,ocn=7000,odn=null,uui=null,aniii=null,ced=null,route=TR[num=7000],port=null,aborting=false,transferring=false,disconnecting=false],List of Active Connections=[7000/(P1-jtapi) GCID=(1,1)->ACTIVE]->OFFERED,Extension=1001,Exception=com.cisco.jtapi.PlatformExceptionImpl: Redirect failed because destination was busy.,Failure reason= call will be rejected, CTIERR_REDIRECT_CALL_DESTINATION_BUSY=0x8ccc003f 
499: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Redirect failed because destination was busy. 
500: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.ConnectionImpl.redirect(com/cisco/jtapi/ConnectionImpl) 
501: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.jtapi.ConnectionImpl.redirect(com/cisco/jtapi/ConnectionImpl) 
502: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.wf.subsystems.jtapi.TAPIPortGroup$27.run(TAPIPortGroup.java:15055) 
503: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.ParallelExecutorImpl$WorkOrder.run(ParallelExecutorImpl.java:283) 
504: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at com.cisco.executor.impl.WorkerPool$Worker.run(WorkerPool.java:398) 
505: Mar 26 22:49:34.149 EST %MIVR-SS_TEL-3-EXCEPTION: at java.lang.Thread.run(Unknown Source) 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20060326/457daacb/attachment.html