[cisco-voip] Need Help - Unity 4.03 - " Messaging server Offline"

[ALI Rijas Mannanthara]

Brian,

 

Unity Version is Cisco Unity 4.0 Build 4.0(3) SR 1 and was working fine
with out any problem .

 

I ran the permission wizard from the Tools Depot of Unity Installation
and I can see the changes in AD accounts after it.

All exchange servers are locally available and very much reachable. 

 

Restarted the AvcsGateway / AvcsMgr ...no hope.

 

What are the permissions Unity is expecting for  AvcsMgr account to push
the e-mail to a Mail-Box.

 

1.In the server perspective

2.Mail store perspective

3.Mail box perspective.

 

 

ALI Rijas

Systems-Network

EPBX-+91-44-22623880 Extn :6226

VoIP - 248-994-4858

Covansys India Pvt.Ltd

________________________________

From: Brian Henry [mailto:Brian.Henry at apptis.com] 
Sent: Wednesday, March 29, 2006 6:04 PM
To: ALI Rijas Mannanthara
Subject: RE: [cisco-voip] Need Help - Unity 4.03 - " Messaging server
Offline"

 

Do you have the latest Permission Wizard?

Does sending a regular email to an individual work, I assume so.  

Are they in different routing groups? or all a part of the same site?

 

Brian

 

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of ALI Rijas
Mannanthara
Sent: Wed 3/29/2006 5:43 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Need Help - Unity 4.03 - " Messaging server
Offline"

 

I have Unity integrated with MS Exchange 2003 (3 servers ) working fine
.Now an additional Exchange server is added to the AD and for users in
it while trying to access the voice-mail Unity tells "

Messaging server is Offline "

I ran the permission wizard , still problems .

Now I would like to disjoin the exchange domain and recreate in Unity it
as I could make all 4 servers work correct.

Please suggest me the best way to have this task completed.

 

ALI Rijas

Systems-Network

EPBX-+91-44-22623880 Extn :6226

VoIP - 248-994-4858

Covansys India Pvt.Ltd

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