[cisco-voip] Unity MWI after Exchange restart

[Voll, Scott]

I think at Ciptug they said anytime you reboot exchange you need to
reboot Unity (or this service I can't remember).

The way Unity works (and again this is by memory), is it logs into each
and every email box.  Then unity knows when there is new V-M.  If the
exchange reboots unity doesn't know to re-log back into each account and
there for doesn't know about the new VM in the mailbox and doesn't send
/ receive notification to turn it on or off.

I want to know which service logs back into each user's mailbox.

Scott

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Friday, March 31, 2006 9:28 AM
To: Bell, Joe
Cc: Voll, Scott; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity MWI after Exchange restart

Officially no service restart should be needed.  UMR should see the  
Exchange server go offline and come back.  When it comes back UMR  
should tell Notifier to re-register for mapi notifications.

-Ryan

On Mar 31, 2006, at 12:25 PM, Bell, Joe wrote:

Open Cisco Unity Tool Depot, expand Switch Integration Tools, double  
click Telephone Integration Manager.  Expand your integration and  
highlight the Properties icon in the left hand window.



On the bottom of the right hand window is a check box with a  
description of: MWI Resynchronization.  Check the box and click the  
"Resynchronize Now" box.  You can set this up to resynch every night  
on some time increment too.



Joe



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Friday, March 31, 2006 8:53 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity MWI after Exchange restart



I was just asked but I have forgotten the answer.



If you're running Unity UM and you reboot your Exchange server.  The  
MWI lights get screwed up, due to the logging in of the mailboxes by  
unity.  What service can you restart to get unity logged back into  
the mailboxes so the MWI works again?



Thanks



Scott


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