[cisco-voip] Unity MWI after Exchange restart

Ryan Ratliff rratliff at cisco.com
Fri Mar 31 13:53:12 EST 2006


Ok I was wrong it's actually MessageStoreMonitor that resynchs after  
Exchange comes back online.  I still say you shouldn't HAVE to  
restart it but if you need to then this should be the guy to bounce.

-Ryan

On Mar 31, 2006, at 1:46 PM, Ryan Ratliff wrote:

I'd say unofficially if it doesn't work that way then UMR isn't doing
it's job properly.  I'm sure there have been numerous bugs on this
type of functionality.

-Ryan

On Mar 31, 2006, at 1:44 PM, Lelio Fulgenzi wrote:

and unofficially? ;)

unfortunately, we have had to adopt the following rules in order to
ensure service is operating.
DC. if you reboot the domain controller, reboot everything below this
line.
Parnter. if you reboot the partner exchange box, reboot everything
below this line.
Message store. if you reboot the message store reboot everything
below this line.
Unity.

------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Sanity First : Number of days with fewer than
50 messages in my inbox at the end of the day:         14
----- Original Message -----
From: Ryan Ratliff
To: Bell, Joe
Cc: Voll, Scott ; cisco-voip at puck.nether.net
Sent: Friday, March 31, 2006 12:28 PM
Subject: Re: [cisco-voip] Unity MWI after Exchange restart

Officially no service restart should be needed.  UMR should see the
Exchange server go offline and come back.  When it comes back UMR
should tell Notifier to re-register for mapi notifications.

-Ryan

On Mar 31, 2006, at 12:25 PM, Bell, Joe wrote:

Open Cisco Unity Tool Depot, expand Switch Integration Tools, double
click Telephone Integration Manager.  Expand your integration and
highlight the Properties icon in the left hand window.



On the bottom of the right hand window is a check box with a
description of: MWI Resynchronization.  Check the box and click the
“Resynchronize Now” box.  You can set this up to resynch every night
on some time increment too.



Joe



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Friday, March 31, 2006 8:53 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity MWI after Exchange restart



I was just asked but I have forgotten the answer.



If you’re running Unity UM and you reboot your Exchange server.  The
MWI lights get screwed up, due to the logging in of the mailboxes by
unity.  What service can you restart to get unity logged back into
the mailboxes so the MWI works again?



Thanks



Scott


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