[cisco-voip] Unity MWI after Exchange restart

[Lelio Fulgenzi]

we're working on some way to monitor/alert us when the UMR directory has a file in it because we have lost voicemails before since they don't get re-delivered. :(

--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Sanity First : Number of days with fewer than
50 messages in my inbox at the end of the day:         14
  ----- Original Message ----- 
  From: Ryan Ratliff 
  To: Lelio Fulgenzi 
  Cc: Bell, Joe ; Voll, Scott ; cisco-voip at puck.nether.net 
  Sent: Friday, March 31, 2006 1:46 PM
  Subject: Re: [cisco-voip] Unity MWI after Exchange restart


  I'd say unofficially if it doesn't work that way then UMR isn't doing  
  it's job properly.  I'm sure there have been numerous bugs on this  
  type of functionality.

  -Ryan

  On Mar 31, 2006, at 1:44 PM, Lelio Fulgenzi wrote:

  and unofficially? ;)

  unfortunately, we have had to adopt the following rules in order to  
  ensure service is operating.
  DC. if you reboot the domain controller, reboot everything below this  
  line.
  Parnter. if you reboot the partner exchange box, reboot everything  
  below this line.
  Message store. if you reboot the message store reboot everything  
  below this line.
  Unity.

  ------------------------------------------------------------------------ 
  --------
  Lelio Fulgenzi, B.A.
  Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
  (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  Sanity First : Number of days with fewer than
  50 messages in my inbox at the end of the day:         14
  ----- Original Message -----
  From: Ryan Ratliff
  To: Bell, Joe
  Cc: Voll, Scott ; cisco-voip at puck.nether.net
  Sent: Friday, March 31, 2006 12:28 PM
  Subject: Re: [cisco-voip] Unity MWI after Exchange restart

  Officially no service restart should be needed.  UMR should see the
  Exchange server go offline and come back.  When it comes back UMR
  should tell Notifier to re-register for mapi notifications.

  -Ryan

  On Mar 31, 2006, at 12:25 PM, Bell, Joe wrote:

  Open Cisco Unity Tool Depot, expand Switch Integration Tools, double
  click Telephone Integration Manager.  Expand your integration and
  highlight the Properties icon in the left hand window.



  On the bottom of the right hand window is a check box with a
  description of: MWI Resynchronization.  Check the box and click the
  “Resynchronize Now” box.  You can set this up to resynch every night
  on some time increment too.



  Joe



  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
  bounces at puck.nether.net] On Behalf Of Voll, Scott
  Sent: Friday, March 31, 2006 8:53 AM
  To: cisco-voip at puck.nether.net
  Subject: [cisco-voip] Unity MWI after Exchange restart



  I was just asked but I have forgotten the answer.



  If you’re running Unity UM and you reboot your Exchange server.  The
  MWI lights get screwed up, due to the logging in of the mailboxes by
  unity.  What service can you restart to get unity logged back into
  the mailboxes so the MWI works again?



  Thanks



  Scott


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