[cisco-voip] CCM Upgrade to 4.1 on HP DL320-G3

[Matt Slaga (US)]

If the customer purchases the SAU (Cisco software maintenance) then
there is no charge to upgrade the OS or CallManager version.  All the
customer has to do is go to www.cisco.com/upgrade, enter their contract
number and order the upgrade kit.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Friday, March 31, 2006 11:42 AM
To: Mike Armstrong
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CCM Upgrade to 4.1 on HP DL320-G3

In this case it's not the CM software that is not free but the OS.   
There is no free upgrade to OS 2000.4.1.   I'm pretty sure our  
licensing is such that you are supposed to buy a copy of the software
for each server you install our OS on.

-Ryan

On Mar 31, 2006, at 11:38 AM, Mike Armstrong wrote:

What upgrades are free/not free with/without a Smartnet SAU contract?  I
thought it was nothing without, anything with.

Our soon-to-be issue: We're running on DL380G2s and pushing the limits
of the18GB drives.  Past experience leads me to believe we can't just
upgrade to larger drives, since the installer no longer believes we're
running a G2, but I've been assuming that whatever we do, we're covered
under the Smartnet contract.

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL

> Date: Fri, 31 Mar 2006 09:20:36 -0500
> From: Ryan Ratliff <rratliff at cisco.com>
> Subject: Re: [cisco-voip] CCM Upgrade to 4.1 on HP DL320-G3
> To: Dietmar <db7td at gmx.de>
> Cc: cisco-voip at puck.nether.net
> Message-ID: <83948F38-0CD2-4E4A-8706-98CEB89A931D at cisco.com>
> Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed
>
> There is no way to do the upgrade with that software part number.
> You need the one that ends in 7825-H1 to get OS 2000.4.1.  FYI it's 
> not a free upgrade either.
>
> -Ryan
>
> On Mar 31, 2006, at 9:03 AM, Dietmar wrote:
>
> Hi all,
>
> I have CCM 3.3 running on a HP DL320-G2 and want to upgrade to CCM
> 4.1 and HP
> DL320-G3. Unfortunately, CM4.1-U-K9-7825= does not include the 
> necessary Cisco OS 2000.4.1 CD set needed for the DL320-G3. Only the 
> documentation of
> 2000.4.1 is enclosed, but no CD (?!).
>
> What is the recommended way to do the upgrade with CM4.1-U-K9-7825=?
>
>
> Thanks,
> Dietmar
>
> --
> E-Mail: db7td at gmx.de

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