[cisco-voip] CCM Upgrade to 4.1 on HP DL320-G3

[Wes Sisk]

Sorry Mike, not quite.

If a SAS contract, there is no charge for maintenance releases.
If a SAU contract, there is no charge for maintenance or feature releases.

But there is no contract that gives you free platform upgrades.

This is like owning a 1760 with ipplus feature set IOS
then buying a new 3800 and no IOS version under the assumption you have 
already licensed 'ipplus'.

You have to purchase the appropriate OS for your platform.

I have a lengthy PDF is anyone wants gory details unicast.

/Wes

Matt Slaga (US) wrote:
> If the customer purchases the SAU (Cisco software maintenance) then
> there is no charge to upgrade the OS or CallManager version.  All the
> customer has to do is go to www.cisco.com/upgrade, enter their contract
> number and order the upgrade kit.
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
> Sent: Friday, March 31, 2006 11:42 AM
> To: Mike Armstrong
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CCM Upgrade to 4.1 on HP DL320-G3
>
> In this case it's not the CM software that is not free but the OS.   
> There is no free upgrade to OS 2000.4.1.   I'm pretty sure our  
> licensing is such that you are supposed to buy a copy of the software
> for each server you install our OS on.
>
> -Ryan
>
> On Mar 31, 2006, at 11:38 AM, Mike Armstrong wrote:
>
> What upgrades are free/not free with/without a Smartnet SAU contract?  I
> thought it was nothing without, anything with.
>
> Our soon-to-be issue: We're running on DL380G2s and pushing the limits
> of the18GB drives.  Past experience leads me to believe we can't just
> upgrade to larger drives, since the installer no longer believes we're
> running a G2, but I've been assuming that whatever we do, we're covered
> under the Smartnet contract.
>
> Mike Armstrong
> UF/IFAS CREC
> Lake Alfred, FL
>
>   
>> Date: Fri, 31 Mar 2006 09:20:36 -0500
>> From: Ryan Ratliff <rratliff at cisco.com>
>> Subject: Re: [cisco-voip] CCM Upgrade to 4.1 on HP DL320-G3
>> To: Dietmar <db7td at gmx.de>
>> Cc: cisco-voip at puck.nether.net
>> Message-ID: <83948F38-0CD2-4E4A-8706-98CEB89A931D at cisco.com>
>> Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed
>>
>> There is no way to do the upgrade with that software part number.
>> You need the one that ends in 7825-H1 to get OS 2000.4.1.  FYI it's 
>> not a free upgrade either.
>>
>> -Ryan
>>
>> On Mar 31, 2006, at 9:03 AM, Dietmar wrote:
>>
>> Hi all,
>>
>> I have CCM 3.3 running on a HP DL320-G2 and want to upgrade to CCM
>> 4.1 and HP
>> DL320-G3. Unfortunately, CM4.1-U-K9-7825= does not include the 
>> necessary Cisco OS 2000.4.1 CD set needed for the DL320-G3. Only the 
>> documentation of
>> 2000.4.1 is enclosed, but no CD (?!).
>>
>> What is the recommended way to do the upgrade with CM4.1-U-K9-7825=?
>>
>>
>> Thanks,
>> Dietmar
>>
>> --
>> E-Mail: db7td at gmx.de
>>     
>
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