[cisco-voip] CDR Analysis and Reporting
Erick Bergquist
erickbe at yahoo.com
Tue Oct 24 20:29:31 EDT 2006
If admin and admin don't work for the CDR login, that means someone has previously logged into the CDR web pages and assigned admin rights to users.
To find out what users have admin rights in CDR analysis and reporting, open up DC Directory Admin and expand to the groups tree and double click on the object there to see what the user names are. The only item under groups will be CDR admin users - if the groups branch doesn't have anything (is empty) and admin/admin doesn't work for CDR web page login then something else is going on.
----- Original Message ----
From: Patrick Humpal <phumpal at execinc.com>
To: cisco-voip at puck.nether.net
Sent: Tuesday, October 24, 2006 12:52:41 PM
Subject: [cisco-voip] CDR Analysis and Reporting
I tried logging into
our CDR Analysis and Reporting Tool but the "User Name" and "Password" are not
working. I can log into any other service/page using any credentials (Call
Manager, Unity, Publisher, etc) except this one. On Cisco's site they have
some documentation detailing the default user name and password but these do not
work either. I've made sure the appropriate services are started, but have not
many any progress.
Is there a certain
account I need to use or do I have to reset another accounts
username/password?
FYI, I'm currently
using Call Manager 4.1.
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