[cisco-voip] IPCC IP Phone Agents

[Johnny Crothers (c)]

Hi Luis,
 
Yes, IP Phone Agents are free, all you need to do is configure a service
(Like you do for extension mobility). 
 
URL you need to use is : 
 
http://<IPCC IP Address>:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp
<http://<IPCC IP
Address>:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp> 
 
Then subscribe the service to the phones or device profiles..

Johnny Crothers

IPT Specialist

 

________________________________

From: LuisYrigoyen at bayviewfinancial.com
[mailto:LuisYrigoyen at bayviewfinancial.com] 
Sent: 22 August 2007 14:44
To: Johnny Crothers (c)
Cc: cisco-voip at puck.nether.net; cisco-voip-bounces at puck.nether.net
Subject: Re: [cisco-voip] IPCC IP Phone Agents



Johnny, 
        I don't have an answer to your question but another question: 
What is IPCC Phone Agent service? how do one get that? is it free? 
>From your email and a quick googling I can deduce that, is a phone
service that allows agents to log in/out via the phones etc. but I'm
interested on what else it can do. 
We are currently running IPCC Express Enhanced 4.0(4). 

I'm very new with IPCC and any info or documentation will be greatly
appreciated. 

thank you 




Luis Yrigoyen

Network Operations
Bayview Financial, L.P.
4425 Ponce de Leon Blvd.
Coral Gables, FL 33146

T 305.817.5083
F 305.646.4744
E luisyrigoyen at bayviewfinancial.com




"Johnny Crothers \(c\)" <Johnny.Crothers at vanco.co.uk> 
Sent by: cisco-voip-bounces at puck.nether.net 

08/21/2007 10:35 AM 

To
<cisco-voip at puck.nether.net> 
cc
Subject
[cisco-voip]  IPCC IP Phone Agents

	




Hi All, 
  
The customer we have implemented IPCC for is complaining that they used
to have an "arrow" next to one of their lines to indicate that there was
a call waiting for them, and they are asking me to provide them with a
visal aid to show them there is a call in queue without using the
"state" softkey of the IPCC Phone Agent service. (Some people dont like
change as we all know!) 
  
Has anyone ever used a 3rd party that has provided something similair to
this? 
  
Cheers, 
  
Johnny 


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