[cisco-voip] "more" button on phone templates?

Ryan Ratliff rratliff at cisco.com
Mon Jul 2 10:02:51 EDT 2007


Where was the more key located?  Unless this was some type of IP  
phone service then the only "more" key on the phone is on the last  
softkey and has nothing to do at all with speed dials.

-Ryan

On Jul 2, 2007, at 9:58 AM, Miller, Steve wrote:

I appreciate your response, but the link doesn't seem helpful.  In the
past, there was a "more" key which allowed us to scroll through as many
as 100 speed dial numbers.  How do I make that more button appear when
there are 7 or more lines in use (lines or speed dials) on the phone?


Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com


-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Monday, July 02, 2007 9:55 AM
To: Miller, Steve
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] "more" button on phone templates?

The "more" button is for softkeys, not lines.  Speed Dials that do
not show up on the phone are accessed using the AbbrDial feature.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/
products_administration_guide09186a00807324eb.html

-Ryan

On Jul 2, 2007, at 9:29 AM, Miller, Steve wrote:

It seems that "all of a sudden"(?), we do do not see a "more" key on
our 7961 phones when we run out of space on the first 6 slots.  When
users program the 7th key as a speed dial, the display should show
"more" on the sixth key and the 6th and 7th entries should appear
once the "more" key is pressed.  Right now, the sixth key is
programmed and shows on the face of the phone, but the 7th key is
programmed and is invisible with no "more" button.  What do I need to
change to make sure that users can utilize the full 100 speed dial
capacity of the system?
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com



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