[cisco-voip] Calls forwarding to voicemail when not set to do so

[Pennington, Craig]

has anyone seen where calls get sent to voicemail when it is not set to
do that?  We seem to have 5 or 6 phones doing that now when it had never
happened before.  About a month ago we patched up to 4.1(3)sr5b.
 
We reset the phones by unplugging the cord, doing reset through CCM, and
**#** and **# erase from the phone but it continues to send all calls
straight to voicemail.  Unity is 4.1.1 and the subscriber's call
transfer is set to ring subscribers extension and it displays the
correct extension.
 
Craig Pennington
Network Engineer
National Collegiate Athletic Association
Fax: 317-917-6888
cpennington at ncaa.org <mailto:cpennington at ncaa.org> 
www.ncaa.org <http://www.ncaa.org> 
 


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