[cisco-voip] Phone Registration Rejected after adding BLFs on 7914

Tue Jul 3 09:02:23 EDT 2007

The only upgrade for 5.0.4 is to 5.1.1 or 5.1.2.

Take Ryan's advice and upgrade.  You are running a dotzero release of
software, you should expect some level of bugs in this code.  Most of which
are now fixed in the newer 5.x releases.

Justin

On 7/3/07, Anthony Kouloglou <akoul at dataways.gr> wrote:
>
> Hi,
> i cannot find anywhere in cisco 5.0(4.2117.1).
> Does, anyone knows why there are no upgrades for 5.0(4)?
> Does the customer needs to buy an upgrade to 5.1?
>
> Thanks
> Anthony
>
> Ryan Ratliff wrote:
> > No, you can either remove one of the servers from the CM list or stay
> > below the limit described until you upgrade.
> >
> > In case you didn't look the bug up on the web:
> > Symptom:
> > When adding 15 BLF(BusyLampField), you will get registration rejected
> > on 7970
> >
> > Conditions:
> > CallManager 5.0(4), 3 CallManager cluster
> >
> > Workaround:
> > Use 14 BLF.
> >
> > Further Problem Description:
> > StationMaxButtonTemplateSize is set to 42. The BlfArray is bounded to
> > that limit. The problem here is if the phone is assigned to a
> > CallManagerGroup that contains 3 CallManager, then 14 Blf entries will
> > return 14 * 3 = 42 entries in busylampfield query.
> > So limitation is like so.
> > Only two CCM, you can add up to 21 blf. 2 * 21=42
> > Only one CCM, you can add 35  3*14=42
> > the max button we can have from our IP phone is 7970 + 2 side car = 36
> > button. The first line must be line, then 36 -1 = 35 BLF max.
> > For single CCM, the limit is no longer 42 as phone button template can
> > onyl support up to 36.
> >
> > -Ryan
> >
> > On May 3, 2007, at 1:54 AM, Anthony Kouloglou wrote:
> >
> > Thanks Ryan,
> > so there is no way overcoming the problem by editing a parameter or
> > something like this?
> > I have a cluster of 2 CCMs each running 5.0.4.2000-1
> >
> > Cheers,
> > Anthony
> >
> >
> > Ryan Ratliff wrote:
> >> Sounds like CSCsg12278 - BLF,StationMaxButtonTemplateSize is reached,
> >> user gets registration rej.
> >>
> >> Looks like the limit is determined by the number of CMs in your CM
> >> group.
> >>
> >> Fixed in 5.1(1b) and a 5.0(4)ES but you should be running 5.1.1 anyway.
> >>
> >> -Ryan
> >>
> >> On May 2, 2007, at 11:35 AM, Anthony Kouloglou wrote:
> >>
> >> Busy Lamp Fields,
> >> they monitor a line state of another extension and they are also
> >> speed dials.
> >> I have noticed that i can use only 21 BLFs!!
> >> When i configure the 22nd, i get registration rejected!
> >> When i erase one of the 22 BLFS (on the device, 1st 7914 or 2nd 7914)
> >> it gets registered again!!
> >> Here is what i got from debugging:
> >>
> >> 05/02/2007 16:59:10.975 CCM|Processing StationReg. regCount: 1
> >> DeviceName=SEP001B0CDB3376, TCPPid = [1.100.7.13678],
> >> IPAddr=192.168.101.150, Port=50293, Device
> >> Controller=[1,60,5904]|<CLID::StandAloneCluster><NID::192.168.101.5
> ><CT::1,100,59,1.1905171><IP::192.168.101.150
> ><DEV::SEP001B0CDB3376><LVL::State
> >> Transition><MASK::0020>
> >> 05/02/2007 16:59:10.975 CCM|StationD:    (0005904)
> >> wait_register_StationRegister - Check MAC address & protocolVer
> >> (mac=,
> >> protocolVer=-2056257527)|<CLID::StandAloneCluster><NID::192.168.101.5
> ><CT::1,100,59,1.1905171><IP::192.168.101.150
> ><DEV::SEP001B0CDB3376><LVL::Detailed><MASK::0800>
> >>
> >> 05/02/2007 16:59:11.035 CCM|ProcessDb - ERROR
> >> readStationRegistrationProfileByDeviceName -
> >> readStationTspByDeviceName
> >> failed|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,
> 1.1905171><IP::192.168.101.150
> ><DEV::SEP001B0CDB3376><LVL::Error><MASK::0800>
> >>
> >> 05/02/2007 16:59:11.035 CCM|TspError - Error in TSP. Port
> >> IsoEthPort:0 Port DSL:0 Name of Device:SEP001B0CDB3376 App ID:Cisco
> >> CallManager Cluster ID:StandAloneCluster Node
> >> ID:ufbccm|<CLID::StandAloneCluster><NID::192.168.101.5
> ><CT::AlarmSEP001B0CDB3376><DEV::SEP001B0CDB3376><LVL::All><MASK::ffff>
> >>
> >> 05/02/2007 16:59:11.035 CCM|StationD:    (0005904) Error,
> >>
> registrationProfile_discovery_DbStationRegistrationProfileErr|<CLID::StandAloneCluster><NID::
> 192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150
> ><DEV::SEP001B0CDB3376><LVL::Error><MASK::0800>
> >>
> >> 05/02/2007 16:59:11.035 CCM|StationD:    (0005904) RegisterReject
> >> text='Error: DB
> >> Config'.|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,
> 1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::State
> >> Transition><MASK::0020>
> >> 05/02/2007 16:59:11.076 CCM|StationInit: (0005904) alarmSeverity=2
> >> text="24: Name=SEP001B0CDB3376 Load= SCCP41.8-2-2SR1S
> >> Last=Phone-Reg-Rej" parm1=0(0)
> >> parm2=0(0).|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,
> 1.1905172><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::State
> >> Transition><MASK::0020>
> >> 05/02/2007 16:59:11.173 CCM|StationInit:   TCPPid =
> >> [1.100.7.13678]Socket Broken.
> >> DeviceName=SEP001B0CDB3376,IPAddr=192.168.101.150, Port=0xc475,
> >> Device
> >> Controller=[1,60,5904]|<CLID::StandAloneCluster><NID::192.168.101.5
> ><CT::1,100,59,1.1905171><IP::192.168.101.150
> ><DEV::SEP001B0CDB3376><LVL::Error><MASK::0800>
> >>
> >> 05/02/2007 16:59:11.173 CCM|Closing Station connection
> >> DeviceName=SEP001B0CDB3376, TCPPid = [1.100.7.13678],
> >> IPAddr=192.168.101.150, Port=50293, Device
> >> Controller=[1,60,5904]|<CLID::StandAloneCluster><NID::192.168.101.5
> ><CT::1,100,59,1.1905171><IP::192.168.101.150
> ><DEV::SEP001B0CDB3376><LVL::State
> >> Transition><MASK::0020>
> >> 05/02/2007 16:59:11.174 CCM|DeviceManager:star_DeviceStop
> >> Name=SEP001B0CDB3376 Key=
> >> RegisterDevice=81|<CLID::StandAloneCluster><NID::192.168.101.5
> ><CT::1,100,59,1.1905171><IP::192.168.101.150
> ><DEV::SEP001B0CDB3376><LVL::Detailed><MASK::ffffff>
> >>
> >> 05/02/2007 16:59:11.174 CCM|DeviceManager:star_DeviceStop Device =
> >> SEP001B0CDB3376 not found in the table.
> >> RegisterDevice=81|<CLID::StandAloneCluster><NID::192.168.101.5
> ><CT::1,100,59,1.1905171><IP::192.168.101.150
> ><DEV::SEP001B0CDB3376><LVL::Error><MASK::ffffff>
> >>
> >> 05/02/2007 16:59:13.039 CCM|StationInit:   TCPPid = [1.100.7.13678]
> >> StationCloseReq received:
> >> output|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,
> 1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::State
> >> Transition><MASK::0800>
> >>
> >>
> >>
> >> Paul Choi wrote:
> >>> Sorry for my density...what are BLFs? Paul --- Anthony Kouloglou
> >>> <akoul at dataways.gr> wrote: --------------------------------- Hi, i
> >>> have a 7961G running SCCP41.8-2-2SR1S on a ccm 5.0(4) The phone has
> >>> also 2 expansion modules 7914 (5.0.2) The phone has only one line
> >>> and all the rest are BLF SD (5 from thephone + 2x14 from modules) I
> >>> have used 5 first BLFs from the phone, 14 BLFs from the first
> >>> 7914and 2 from the second. When i try to add more extensions on the
> >>> rest BLFs of the second7914 the phones gets unregistered and
> >>> displays "Registration Rejected..." Is it some kind of cisco bug?
> >>>> _______________________________________________ cisco-voip mailing
> >>>> list cisco-voip at puck.nether.net
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