[cisco-voip] Phone Registration Rejected after adding BLFs on 7914
Anthony Kouloglou
akoul at dataways.gr
Tue Jul 3 05:51:33 EDT 2007
Hi,
i cannot find anywhere in cisco 5.0(4.2117.1).
Does, anyone knows why there are no upgrades for 5.0(4)?
Does the customer needs to buy an upgrade to 5.1?
Thanks
Anthony
Ryan Ratliff wrote:
> No, you can either remove one of the servers from the CM list or stay
> below the limit described until you upgrade.
>
> In case you didn't look the bug up on the web:
> Symptom:
> When adding 15 BLF(BusyLampField), you will get registration rejected
> on 7970
>
> Conditions:
> CallManager 5.0(4), 3 CallManager cluster
>
> Workaround:
> Use 14 BLF.
>
> Further Problem Description:
> StationMaxButtonTemplateSize is set to 42. The BlfArray is bounded to
> that limit. The problem here is if the phone is assigned to a
> CallManagerGroup that contains 3 CallManager, then 14 Blf entries will
> return 14 * 3 = 42 entries in busylampfield query.
> So limitation is like so.
> Only two CCM, you can add up to 21 blf. 2 * 21=42
> Only one CCM, you can add 35 3*14=42
> the max button we can have from our IP phone is 7970 + 2 side car = 36
> button. The first line must be line, then 36 -1 = 35 BLF max.
> For single CCM, the limit is no longer 42 as phone button template can
> onyl support up to 36.
>
> -Ryan
>
> On May 3, 2007, at 1:54 AM, Anthony Kouloglou wrote:
>
> Thanks Ryan,
> so there is no way overcoming the problem by editing a parameter or
> something like this?
> I have a cluster of 2 CCMs each running 5.0.4.2000-1
>
> Cheers,
> Anthony
>
>
> Ryan Ratliff wrote:
>> Sounds like CSCsg12278 - BLF,StationMaxButtonTemplateSize is reached,
>> user gets registration rej.
>>
>> Looks like the limit is determined by the number of CMs in your CM
>> group.
>>
>> Fixed in 5.1(1b) and a 5.0(4)ES but you should be running 5.1.1 anyway.
>>
>> -Ryan
>>
>> On May 2, 2007, at 11:35 AM, Anthony Kouloglou wrote:
>>
>> Busy Lamp Fields,
>> they monitor a line state of another extension and they are also
>> speed dials.
>> I have noticed that i can use only 21 BLFs!!
>> When i configure the 22nd, i get registration rejected!
>> When i erase one of the 22 BLFS (on the device, 1st 7914 or 2nd 7914)
>> it gets registered again!!
>> Here is what i got from debugging:
>>
>> 05/02/2007 16:59:10.975 CCM|Processing StationReg. regCount: 1
>> DeviceName=SEP001B0CDB3376, TCPPid = [1.100.7.13678],
>> IPAddr=192.168.101.150, Port=50293, Device
>> Controller=[1,60,5904]|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::State
>> Transition><MASK::0020>
>> 05/02/2007 16:59:10.975 CCM|StationD: (0005904)
>> wait_register_StationRegister - Check MAC address & protocolVer
>> (mac=,
>> protocolVer=-2056257527)|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::Detailed><MASK::0800>
>>
>> 05/02/2007 16:59:11.035 CCM|ProcessDb - ERROR
>> readStationRegistrationProfileByDeviceName -
>> readStationTspByDeviceName
>> failed|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::Error><MASK::0800>
>>
>> 05/02/2007 16:59:11.035 CCM|TspError - Error in TSP. Port
>> IsoEthPort:0 Port DSL:0 Name of Device:SEP001B0CDB3376 App ID:Cisco
>> CallManager Cluster ID:StandAloneCluster Node
>> ID:ufbccm|<CLID::StandAloneCluster><NID::192.168.101.5><CT::AlarmSEP001B0CDB3376><DEV::SEP001B0CDB3376><LVL::All><MASK::ffff>
>>
>> 05/02/2007 16:59:11.035 CCM|StationD: (0005904) Error,
>> registrationProfile_discovery_DbStationRegistrationProfileErr|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::Error><MASK::0800>
>>
>> 05/02/2007 16:59:11.035 CCM|StationD: (0005904) RegisterReject
>> text='Error: DB
>> Config'.|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::State
>> Transition><MASK::0020>
>> 05/02/2007 16:59:11.076 CCM|StationInit: (0005904) alarmSeverity=2
>> text="24: Name=SEP001B0CDB3376 Load= SCCP41.8-2-2SR1S
>> Last=Phone-Reg-Rej" parm1=0(0)
>> parm2=0(0).|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905172><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::State
>> Transition><MASK::0020>
>> 05/02/2007 16:59:11.173 CCM|StationInit: TCPPid =
>> [1.100.7.13678]Socket Broken.
>> DeviceName=SEP001B0CDB3376,IPAddr=192.168.101.150, Port=0xc475,
>> Device
>> Controller=[1,60,5904]|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::Error><MASK::0800>
>>
>> 05/02/2007 16:59:11.173 CCM|Closing Station connection
>> DeviceName=SEP001B0CDB3376, TCPPid = [1.100.7.13678],
>> IPAddr=192.168.101.150, Port=50293, Device
>> Controller=[1,60,5904]|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::State
>> Transition><MASK::0020>
>> 05/02/2007 16:59:11.174 CCM|DeviceManager:star_DeviceStop
>> Name=SEP001B0CDB3376 Key=
>> RegisterDevice=81|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::Detailed><MASK::ffffff>
>>
>> 05/02/2007 16:59:11.174 CCM|DeviceManager:star_DeviceStop Device =
>> SEP001B0CDB3376 not found in the table.
>> RegisterDevice=81|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::Error><MASK::ffffff>
>>
>> 05/02/2007 16:59:13.039 CCM|StationInit: TCPPid = [1.100.7.13678]
>> StationCloseReq received:
>> output|<CLID::StandAloneCluster><NID::192.168.101.5><CT::1,100,59,1.1905171><IP::192.168.101.150><DEV::SEP001B0CDB3376><LVL::State
>> Transition><MASK::0800>
>>
>>
>>
>> Paul Choi wrote:
>>> Sorry for my density...what are BLFs? Paul --- Anthony Kouloglou
>>> <akoul at dataways.gr> wrote: --------------------------------- Hi, i
>>> have a 7961G running SCCP41.8-2-2SR1S on a ccm 5.0(4) The phone has
>>> also 2 expansion modules 7914 (5.0.2) The phone has only one line
>>> and all the rest are BLF SD (5 from thephone + 2x14 from modules) I
>>> have used 5 first BLFs from the phone, 14 BLFs from the first
>>> 7914and 2 from the second. When i try to add more extensions on the
>>> rest BLFs of the second7914 the phones gets unregistered and
>>> displays "Registration Rejected..." Is it some kind of cisco bug?
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