[cisco-voip] AW IPCCx 4.0 Agent team

[Matt Slaga (US)]

With 4.x, you shouldn't have to adjust anything but recording servers
with desktop administrator.  Pretty much everything is done through
appadmin now.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Wednesday, July 11, 2007 6:38 PM
To: Voll, Scott; cisco-voip at puck.nether.net
Subject: [cisco-voip] AW IPCCx 4.0 Agent team

 

Resynch Directory from Admin desktop fixes it.

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Wednesday, July 11, 2007 2:46 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCCx 4.0 Agent team

 

I have some new agents that I have setup and in the Appadmin resource
page I have setup the new agent as a team player of group B but I open
Desktop admin and they show up in group A (Default) Since it's not ipccx
3.5 all the buttons are grayed out.  How do I force the change of teams?

 

Scott




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