[cisco-voip] Attendant Console, CM 5.1 - Routing Algorithm

[Justin Steinberg]

The answer is to create linked AC hunt groups with the first being circular
and the second being top down

members of first hunt group
AC user 1
AC user 2
AC user 3
pilot of AC-HUNT2

members of second hunt group
AC user 1
AC user 2
AC user 3
voicemail


Justin

On 7/13/07, Carter, Bill <bcarter at sentinel.com> wrote:
>
>  I have Attendant Console setup with the 3 users listed (by username not
> DN) and then an "always route" member for a Unity Call Handler.
>
> Reading the documentation, it says I can't do longest idle because the
> "always route member" maybe the longest idle.
>
> Documentation does not say the same for circular.  Do I still have the
> same restriction with the "always route" member still potentially getting
> calls when AC users are logged in??
>
>
>
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