[cisco-voip] Providing phone service in Mumbai and Johannesburg
Matthew Saskin
matt at saskin.net
Mon Jul 16 11:39:34 EDT 2007
I've had the following setups running with quality ranging from "usable"
to "good". Provided end-user expectations are managed properly this
can be made to work.
-Cluster located in Tokyo servicing offices as far out as Sydney (200ms rtt)
-Cluster located in Eastern United States servicing offices in London
and Bangalore.
Other than what you already mentioned (delay to dial-tone) things are
rather usable.
-matt
Robert Kulagowski wrote:
> Opinions / experience wanted:
>
> Backhaul call control to a CM cluster in London or put a standalone CM
> at each location? RTT isn't terrible, and in Sydney (which is
> backhauled to U.S.) the latency results in delays with dialtone, etc,
> not voice quality (because we only do centralized VM, it's essentially a
> half-duplex stream, so the latency isn't really noticeable).
>
> Concerns are the cost of a CM at each location, since offices have to
> pay for their own equipment.
>
> In a perfect world, Cisco would have a version of IOS that provides
> local call processing (so that sites never go into SRST), with global
> configuration using CallManager (so that you're not learning a whole new
> paradigm / programming IOS) So CME and SRST mode don't fit the bill
> because the help desk isn't trained for IOS-level access...
>
> Also, in this perfect world, you can forward any line on the phone.
>
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