[cisco-voip] URL Too Long - CCM Error

[Jean-Victor.Brun at ins.com]

I have a user that is not in our environment.  He is in another part of the network in a different state.  He manually configures his phone to connect to our environment.  When he makes phone calls using the 4 digit dial he can only hear what I say, however, I heard dead air.  When I call using 9,1,areacode etc we can have a conversation.  When I try to update any settings on his phone in CCM I get an error 'Url too long' and it will not let me make the change.  Any ideas?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070717/c280b0bc/attachment.html