[cisco-voip] IPCC 4.0 Agent Not Ready - force logout

[Robben, John]

Is there a way to administratively log off an agent that is in a "Not
Ready" state?

My issue is people are going on vacation and not logging out of their
phone agent.

Thanks,

John Robben
Telecommunications Engineer III
National Association of Insurance Commissioners
2301 McGee St
Suite 800
Kansas City, MO 64108-2604
USA
http://www.naic.org

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