[cisco-voip] FW: Attendant Console log/trace in CCM 5.1(1)

[Erick Bergquist]

Here is from the acserver.txt file from timeframe of problems on each day it
has happened in past week. Anyone have idea of what is going on here?

52[RMI TCP Connection(12705)-172.1.1.16]07/24 07:56:57.671 ERROR RMI TCP
Connection(12705)-172.1.1.16 >>> getACUserData: data does exist for : user1

53[RMI TCP Connection(12718)-172.1.1.16]07/24 07:58:57.726 ERROR RMI TCP
Connection(12718)-172.1.1.16 >>> Length of xmlData for uid - user1 is 10504
bytes.

54[RMI TCP Connection(13923)-172.1.1.16]07/24 12:04:22.254 ERROR RMI TCP
Connection(13923)-172.1.1.16 >>> Length of xmlData for uid - user1 is 10504
bytes.

56[RMI RenewClean-[172.1.1.16:2848]]07/24
12:07:05.165 ERROR RMI RenewClean-[172.1.1.16:2848] >>> ACRMISocketFactory:
rmi socket exception: java.net.ConnectException: Connection refused


On 7/24/07, Nick Kassel <Nick.Kassel at charles-stanley.co.uk> wrote:
>
>  Thanks for that Scott, we have Berbee Informacast, but we hadn't gone to
> 5.1(2) yet due to the pick up group issue.
>
> ------------------------------
> *From:* cisco-voip-bounces at puck.nether.net on behalf of Voll, Scott
> *Sent:* Tue 24/07/2007 15:41
> *To:* Erick Bergquist; ciscovoip
> *Subject:* Re: [cisco-voip] Attendant Console log/trace in CCM 5.1(1)
>
>  OT a little. But CM 5.1.2 has some kind of SNMP bug that is causing
> Berbee Informacast issues.  Berbee currently has a TAC case open.
>
> Scott
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
> On Behalf Of Erick Bergquist
> Sent: Tuesday, July 24, 2007 7:27 AM
> To: ciscovoip
> Subject: [cisco-voip] Attendant Console log/trace in CCM 5.1(1)
>
> Is there a trace or log file for Attendant Console service in CCM
> 5.1(1) one can look at to determine why it stopped working correctly?
>
> I had a place where the calls to the AC users stopped working and the
> users were logged in and online. A restart of the AC service on all
> the call managers corrected the problem. The syslog logs in RTMT did
> not show anything in them and reviewing the CCM traces didn't really
> show what was wrong.
>
> Also, why did they stop listing the resolved bugs in the release
> notes? I pulled up the 5.1(2) release notes to hopefully see a list of
> what all was fixed and the resolved section said to use bug toolkit.
> Various searches in bug toolkit revealed some possible matches but not
> one that really hit on what we experienced. I really wish they go back
> to listing all the bugs resolved in the release notes as the bug
> toolkit doesn't show a list of all bugs fixed and not the internal
> ones either, etc.
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