[cisco-voip] shared mailboxes with Unity Express

[Lelio Fulgenzi]

With Unity, I can add an extension to the alternate extension list of a mailbox and when that alternate extension is forwarded to voicemail it goes to the correct mailbox.

Is there a way to do something similar in Cisco Unity Express? I read that I can use the e.164 field, but that only gives me one alternate extension, and it mentions CME not CCM.

There's talk about using a general deliver mailbox, which is exactly where I want it to go.

If I add a user and no mailbox for this user and add this user to the correct group, if their phone is forwarded to voicemail will it go to the gdm? 

I would test this, but the router is offsite in production already.


Lelio

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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo."      WJR
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