[cisco-voip] IPCC and device profiles

[Ed Leatherman]

Is someone logging into his same EM profile at the second site, or a
different profile?

On 7/30/07, Barron, Stephen M. <SBarron at stinson.com> wrote:
>
>  I have a user that travels between 2 offices and logs into an extension
> mobility profile and then to ipcc (desktop agent) with no problems.
>
> recently while the user was at the second office (not home office) someone
> logged into his phone.  The IPCC user was kicked out of the queue and could
> not log back in.
>
> Is there anything that I can do for this guy?  Both his main phone and
> extension mobility profile are associated with his account as well as an
> account called ICD_RMUser.
>
> CCM 4.1(3)
> CSR 3.5(3)
>
>
> Thanks!
>
> Steve
>
>
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-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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