[cisco-voip] Using CAR to track incoming call information

Brian bms314 at gmail.com
Mon May 14 11:22:56 EDT 2007


I've got a newbie question on using CAR on CCM 4.1(3).  We'd like to be able
to create a report to find out how many calls come into our main number.
We'd also like to know how many of these calls are transferred and where
these calls are transferred to.

Does CAR support this kind of reporting?  Or do I need some third party
package to be able to parse CDR's?  Any suggestions would be greatly
appreciated.

Thanks,
Brian
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