[cisco-voip] CCM Web Page performance issues, aka 'Loading, Please Wait' (a rant)

Fri Oct 5 18:49:40 EDT 2007

and having to install antivirus crap...

--- Scott Voll <svoll.voip at gmail.com> wrote:

> but the good news is theres no more java issues ;-)
> 
> On 10/5/07, Paul Choi <asobihoudai at yahoo.com> wrote:
> >
> > This is not encouraging news...
> >
> > We're about to embark on a CCM6 install on Monday.
> . .
> >
> > :(
> >
> >
> > --- Jonathan Charles <jonvoip at gmail.com> wrote:
> >
> > > You have no idea...
> > >
> > > The only way to show you is to have you set up a
> CCM
> > > 4.3 box on
> > > Windows 2003 and CCM6.0 box...
> > >
> > > Put CCM4.3 on a VMWare with too little ram (say
> > > 1GB).
> > >
> > > Put CCM6.0 on a 7845.
> > >
> > > The 4.3 box will beat the 6.0 box by seconds on
> each
> > > page load or query.
> > >
> > > I have timed it. The average time to load an
> empty
> > > page (go to
> > > device-phone, how long does it take for that
> page to
> > > load?): for
> > > CCM6.0, about 8 seconds, for 4.3, about 1.5.
> > >
> > > For queries, 4.3 nukes the crap out of 6 (or
> 5)...
> > > it can be 20
> > > seconds for a CCM6 query, and about 3 seconds
> for
> > > 4.3...
> > >
> > >
> > >
> > >
> > > Jonathan
> > >
> > > On 10/5/07, Paul Choi <asobihoudai at yahoo.com>
> wrote:
> > > > Just be glad they didn't pick something like,
> > > Oracle.
> > > > Oh the humanity!
> > > >
> > > > IANADBA (I'm not a DBA) so I don't know the
> > > difference
> > > > in how SQL Server 2005 compares to say,
> > > PostgreSQL. I
> > > > hope that Cisco finds a faster DBMS if it
> really
> > > is as
> > > > slow as you folks make it sound.
> > > >
> > > > --- "Jason Aarons (US)"
> > > <jason.aarons at us.didata.com>
> > > > wrote:
> > > >
> > > > > Customers do complain the "Loading" is slow,
> > > > > especially when on a Phone
> > > > > DN you hit Line Partition and "Loading"
> changes
> > > > > focus.  You would think
> > > > > Cisco could speed it up.  I do miss the SQL
> > > > > Enterprise Manager for
> > > > > queries versus the SOAP AXL or command line
> I've
> > > > > seen TAC do. TAC isn't
> > > > > happy when they have to type long select
> > > statements.
> > > > >
> > > > > Informix isn't the database of choice by
> DBAs.
> > > > >
> > > > > -----Original Message-----
> > > > > From: cisco-voip-bounces at puck.nether.net
> > > > > [mailto:cisco-voip-bounces at puck.nether.net]
> On
> > > > > Behalf Of Jonathan
> > > > > Charles
> > > > > Sent: Friday, October 05, 2007 1:19 PM
> > > > > To: Bill Simon
> > > > > Cc: cisco voip list
> > > > > Subject: Re: [cisco-voip] CCM Web Page
> > > performance
> > > > > issues, aka
> > > > > 'Loading,Please Wait' (a rant)
> > > > >
> > > > > We upgrade cuz the customer hears 'linux'
> and
> > > thinks
> > > > > it is better...
> > > > > that is also what the sales people are
> > > selling...
> > > > >
> > > > > To be honest, the only kick-ass features for
> > > CCM5
> > > > > are BAT and the LDAP
> > > > > integration.
> > > > >
> > > > >
> > > > >
> > > > > Jonathan
> > > > >
> > > > > On 10/5/07, Bill Simon <bills at psu.edu>
> wrote:
> > > > > > Yeah, just a WAG but I'd suspect the DB,
> not
> > > the
> > > > > web server.
> > > > > >
> > > > > > CCM 4.x remains, in my opinion, the best
> out
> > > > > there.  Why are you all
> > > > > > moving to the higher versions, anyway? 
> Just
> > > for
> > > > > SIP endpoints?
> > > > > >
> > > > > >
> > > > > > Paul Choi wrote:
> > > > > > > Linux is just an OS. What people put on
> top
> > > of
> > > > > it is
> > > > > > > largely their choice. If Cisco installed
> > > wine
> > > > > and ran
> > > > > > > IIS on top of that for their web server,
> > > then
> > > > > that
> > > > > > > would likely run slowly.
> > > > > > >
> > > > > > > I am not informed on the Linux-based CCM
> > > boxen
> > > > > but I'd
> > > > > > > certainly hope that Cisco is using
> apache to
> > > > > serve its
> > > > > > > webpages. I've heard that the DB is
> Informix
> > > or
> > > > > > > something like that.
> > > > > > >
> > > > > > > My point being, it doesn't matter what
> OS
> > > you
> > > > > are
> > > > > > > using - if you put a slow application on
> it,
> > > > > it'll
> > > > > > > still run slow no matter what you do to
> it.
> > > > > > >
> > > > > > > Paul
> > > > > > >
> > > > > > > --- Jonathan Charles <jonvoip at gmail.com>
> > > wrote:
> > > > > > >
> > > > > > >> So, I am curious why all of us are
> putting
> > > up
> > > > > with
> > > > > > >> this.
> > > > > > >>
> > > > > > >> For years we were all told that Linux
> was
> > > > > superior,
> > > > > > >> that Linux was how
> > > > > > >> a real web server should function...
> > > > > > >>
> > > > > > >> Now, we have CCM 5 and CCM 6... and the
> web
> > > > > server
> > > > > > >> performance, is,
> > > > > > >> er, well, how do we put this...
> > > > > > >>
> > > > > > >> Here we go. It is far worse than
> anything
> > > > > Microsoft
> > > > > > >> has ever released.
> > > > > > >> I think Microsoft BOB would be a better
> web
> > > > > server
> > > > > > >> than whatever crap
> > > > > > >> is on the backend of this RedHat
> > > monstrosity.
> > > > > > >>
> > > > > > >> In CallManger 4.3, using Microsoft
> > > > > WINDOWS(!!!!!!)
> > > > > > >> IIS and Cisco
> > > > > > >> Tomcat, I can scream through all of the
> web
> > > > > pages;
> > > > > > >> do DB reads in
> > > > > > >> nanoseconds; do DB inserts almost as
> quick,
> > > and
> > > > > I
> > > > > > >> have never seen a
> > > > > > >> message on my web browser saying,
> 'Loading,
> > > > > Please
> > > > > > >> Wait'
> > > > > > >>
> > > > > > >> I mean, seriously, this is godawful
> slow.
> > > > > > >>
> > > > > > >> I just installed CCM5.1.3 on an HP
> 7845,
> > > 4GB of
> > > > > RAM,
> > > > > > >> dual dual core
> > > > > > >> Xeons... and all I see at every mouse
> click
> > > is
> > > > > > >> 'Loading, Please
> > > > > > >> Wait'..
> > > > > > >>
> > > > > > >> Is Cisco punishing us for something?
> Did we
> > > > > offend
> > > > > > >> them in some way? I
> > > > > > >> am at a point where I am wondering if I
> > > should
> > > > > tell
> > > > > > >> customers about
> > > > > > >> these performance issues prior to
> picking a
> > > > > version
> > > > > > >> ('if you want to
> > > > > > >> be able to administer this and not
> slash
> > > your
> > > > > > >> wrists, waiting for the
> > > > > > >> home page to load, you may want to go
> with
> > > > > 4.3...')
> > > > > > >> because I am tired
> > > > > > >> of hearing about it afterwards...
> > > > > > >>
> > > > > > >> Seriously guys, I mean, this pretty
> much
> > > kills
> > > > > > >> whatever argument you
> > > > > > >> Linux freaks had that this was better
> than
> > > > > > >> Windows... add the whole
> > > > > > >> SFTP requirement, and you can see why
> the
> > > > > Microsoft
> > > > > > >> side won this
> > > > > > >> argument...
> > > > > >
> > > _______________________________________________
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> > > > > >
> > > > >
> > >
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> > > > > >
> > > > >
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