[cisco-voip] CCM Web Page performance issues, aka 'Loading, Please Wait' (a rant)

Fri Oct 5 18:52:26 EDT 2007

Yeah, cuz being annoyed for 15 seconds while you have to type in your
credentials into the java console, and having to install mcafee is
much worse than the 500 hours each year you will waste while waiting
for a ccm web page to load...

Stick with CCM 4.3...

The weird thing is that ccm 6 is easily twice as bad as ccm 5... if
this progression continues, I figure by ccm 10 it will take two hours
to search for a phone.

Jonathan

On 10/5/07, Paul Choi <asobihoudai at yahoo.com> wrote:
> and having to install antivirus crap...
>
>
> --- Scott Voll <svoll.voip at gmail.com> wrote:
>
> > but the good news is theres no more java issues ;-)
> >
> > On 10/5/07, Paul Choi <asobihoudai at yahoo.com> wrote:
> > >
> > > This is not encouraging news...
> > >
> > > We're about to embark on a CCM6 install on Monday.
> > . .
> > >
> > > :(
> > >
> > >
> > > --- Jonathan Charles <jonvoip at gmail.com> wrote:
> > >
> > > > You have no idea...
> > > >
> > > > The only way to show you is to have you set up a
> > CCM
> > > > 4.3 box on
> > > > Windows 2003 and CCM6.0 box...
> > > >
> > > > Put CCM4.3 on a VMWare with too little ram (say
> > > > 1GB).
> > > >
> > > > Put CCM6.0 on a 7845.
> > > >
> > > > The 4.3 box will beat the 6.0 box by seconds on
> > each
> > > > page load or query.
> > > >
> > > > I have timed it. The average time to load an
> > empty
> > > > page (go to
> > > > device-phone, how long does it take for that
> > page to
> > > > load?): for
> > > > CCM6.0, about 8 seconds, for 4.3, about 1.5.
> > > >
> > > > For queries, 4.3 nukes the crap out of 6 (or
> > 5)...
> > > > it can be 20
> > > > seconds for a CCM6 query, and about 3 seconds
> > for
> > > > 4.3...
> > > >
> > > >
> > > >
> > > >
> > > > Jonathan
> > > >
> > > > On 10/5/07, Paul Choi <asobihoudai at yahoo.com>
> > wrote:
> > > > > Just be glad they didn't pick something like,
> > > > Oracle.
> > > > > Oh the humanity!
> > > > >
> > > > > IANADBA (I'm not a DBA) so I don't know the
> > > > difference
> > > > > in how SQL Server 2005 compares to say,
> > > > PostgreSQL. I
> > > > > hope that Cisco finds a faster DBMS if it
> > really
> > > > is as
> > > > > slow as you folks make it sound.
> > > > >
> > > > > --- "Jason Aarons (US)"
> > > > <jason.aarons at us.didata.com>
> > > > > wrote:
> > > > >
> > > > > > Customers do complain the "Loading" is slow,
> > > > > > especially when on a Phone
> > > > > > DN you hit Line Partition and "Loading"
> > changes
> > > > > > focus.  You would think
> > > > > > Cisco could speed it up.  I do miss the SQL
> > > > > > Enterprise Manager for
> > > > > > queries versus the SOAP AXL or command line
> > I've
> > > > > > seen TAC do. TAC isn't
> > > > > > happy when they have to type long select
> > > > statements.
> > > > > >
> > > > > > Informix isn't the database of choice by
> > DBAs.
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: cisco-voip-bounces at puck.nether.net
> > > > > > [mailto:cisco-voip-bounces at puck.nether.net]
> > On
> > > > > > Behalf Of Jonathan
> > > > > > Charles
> > > > > > Sent: Friday, October 05, 2007 1:19 PM
> > > > > > To: Bill Simon
> > > > > > Cc: cisco voip list
> > > > > > Subject: Re: [cisco-voip] CCM Web Page
> > > > performance
> > > > > > issues, aka
> > > > > > 'Loading,Please Wait' (a rant)
> > > > > >
> > > > > > We upgrade cuz the customer hears 'linux'
> > and
> > > > thinks
> > > > > > it is better...
> > > > > > that is also what the sales people are
> > > > selling...
> > > > > >
> > > > > > To be honest, the only kick-ass features for
> > > > CCM5
> > > > > > are BAT and the LDAP
> > > > > > integration.
> > > > > >
> > > > > >
> > > > > >
> > > > > > Jonathan
> > > > > >
> > > > > > On 10/5/07, Bill Simon <bills at psu.edu>
> > wrote:
> > > > > > > Yeah, just a WAG but I'd suspect the DB,
> > not
> > > > the
> > > > > > web server.
> > > > > > >
> > > > > > > CCM 4.x remains, in my opinion, the best
> > out
> > > > > > there.  Why are you all
> > > > > > > moving to the higher versions, anyway?
> > Just
> > > > for
> > > > > > SIP endpoints?
> > > > > > >
> > > > > > >
> > > > > > > Paul Choi wrote:
> > > > > > > > Linux is just an OS. What people put on
> > top
> > > > of
> > > > > > it is
> > > > > > > > largely their choice. If Cisco installed
> > > > wine
> > > > > > and ran
> > > > > > > > IIS on top of that for their web server,
> > > > then
> > > > > > that
> > > > > > > > would likely run slowly.
> > > > > > > >
> > > > > > > > I am not informed on the Linux-based CCM
> > > > boxen
> > > > > > but I'd
> > > > > > > > certainly hope that Cisco is using
> > apache to
> > > > > > serve its
> > > > > > > > webpages. I've heard that the DB is
> > Informix
> > > > or
> > > > > > > > something like that.
> > > > > > > >
> > > > > > > > My point being, it doesn't matter what
> > OS
> > > > you
> > > > > > are
> > > > > > > > using - if you put a slow application on
> > it,
> > > > > > it'll
> > > > > > > > still run slow no matter what you do to
> > it.
> > > > > > > >
> > > > > > > > Paul
> > > > > > > >
> > > > > > > > --- Jonathan Charles <jonvoip at gmail.com>
> > > > wrote:
> > > > > > > >
> > > > > > > >> So, I am curious why all of us are
> > putting
> > > > up
> > > > > > with
> > > > > > > >> this.
> > > > > > > >>
> > > > > > > >> For years we were all told that Linux
> > was
> > > > > > superior,
> > > > > > > >> that Linux was how
> > > > > > > >> a real web server should function...
> > > > > > > >>
> > > > > > > >> Now, we have CCM 5 and CCM 6... and the
> > web
> > > > > > server
> > > > > > > >> performance, is,
> > > > > > > >> er, well, how do we put this...
> > > > > > > >>
> > > > > > > >> Here we go. It is far worse than
> > anything
> > > > > > Microsoft
> > > > > > > >> has ever released.
> > > > > > > >> I think Microsoft BOB would be a better
> > web
> > > > > > server
> > > > > > > >> than whatever crap
> > > > > > > >> is on the backend of this RedHat
> > > > monstrosity.
> > > > > > > >>
> > > > > > > >> In CallManger 4.3, using Microsoft
> > > > > > WINDOWS(!!!!!!)
> > > > > > > >> IIS and Cisco
> > > > > > > >> Tomcat, I can scream through all of the
> > web
> > > > > > pages;
> > > > > > > >> do DB reads in
> > > > > > > >> nanoseconds; do DB inserts almost as
> > quick,
> > > > and
> > > > > > I
> > > > > > > >> have never seen a
> > > > > > > >> message on my web browser saying,
> > 'Loading,
> > > > > > Please
> > > > > > > >> Wait'
> > > > > > > >>
> > > > > > > >> I mean, seriously, this is godawful
> > slow.
> > > > > > > >>
> > > > > > > >> I just installed CCM5.1.3 on an HP
> > 7845,
> > > > 4GB of
> > > > > > RAM,
> > > > > > > >> dual dual core
> > > > > > > >> Xeons... and all I see at every mouse
> > click
> > > > is
> > > > > > > >> 'Loading, Please
> > > > > > > >> Wait'..
> > > > > > > >>
> > > > > > > >> Is Cisco punishing us for something?
> > Did we
> > > > > > offend
> > > > > > > >> them in some way? I
> > > > > > > >> am at a point where I am wondering if I
> > > > should
> > > > > > tell
> > > > > > > >> customers about
> > > > > > > >> these performance issues prior to
> > picking a
> > > > > > version
> > > > > > > >> ('if you want to
> > > > > > > >> be able to administer this and not
> > slash
> > > > your
> > > > > > > >> wrists, waiting for the
> > > > > > > >> home page to load, you may want to go
> > with
> > > > > > 4.3...')
> > > > > > > >> because I am tired
> > > > > > > >> of hearing about it afterwards...
> > > > > > > >>
> > > > > > > >> Seriously guys, I mean, this pretty
> > much
> > > > kills
> > > > > > > >> whatever argument you
> > > > > > > >> Linux freaks had that this was better
> > than
> > > > > > > >> Windows... add the whole
> > > > > > > >> SFTP requirement, and you can see why
> > the
> > > > > > Microsoft
> > > > > > > >> side won this
> > > > > > > >> argument...
> > > > > > >
> > > > _______________________________________________
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