[cisco-voip] External Callers can not leave long voice messages - UCM 6.0.1 Business Edition

[Mohan Pokkali]

Hi Pat

They do get the first part of the message. I believe I found the answer from
the URL. I just updated the MGCP Gateway. Let's see if it resolves the
problem. I am conducting extensive testing now.

Thanks for your help.

Mohan

-----Original Message-----
From: Pat Hayes [mailto:pat-cv at wcyv.com] 
Sent: 24 October 2007 12:44
To: Mohan Pokkali
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] External Callers can not leave long voice messages
- UCM 6.0.1 Business Edition

Does the called user receive the message with the first however many 
seconds? Or do they get nothing? If they get nothing, verify the RTP 
path through your network and confirm that MGCP is bound to the 
interface that it should be. Packet captures help here. If they do get 
the first part of the message, check out:

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K88174040

-------- Original Message  --------
From: "Mohan Pokkali" <pokkali at gmail.com>
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] External Callers can not leave long voice 
messages -	UCM 6.0.1 Business Edition
Date: 10/24/2007 5:21 AM

>  
> 
> Hi All
> 
>  
> 
> Problem:                       Unity Connection (Part of Business
Edition). 
> 
>  
> 
> External callers while leaving voice messages get cut of randomly after
> sometime. There is no pattern. Some get cut off after 30 seconds, some
after
> 35 seconds and some after 1 minute and 20 second. This happens across the
> whole system affecting all users. There is no problem with internal
callers.
> 
> 
>  
> 
> Other Information:          MGCP Voice Gateway connecting to PSTN.
> 
>  
> 
> Thanks in advance for your help.
> 
>  
> 
> Mohan
> 
> 
> 
> 
> ------------------------------------------------------------------------
> 
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