[cisco-voip] External Callers can not leave long voice messages -UCM 6.0.1 Business Edition

[Daniel Argueta]

Something similar happened to me...my fix was rather simple though...it started happening after we re-arranged the network infrastructure and I noticed the speed/duplex on the server were hardset....the switch was not...so we had a lot of packets drop and a lot of collisions which caused this same thing to happen........it's one simple thing to check..

  ----- Original Message ----- 
  From: Mohan Pokkali 
  To: cisco-voip at puck.nether.net 
  Sent: Wednesday, October 24, 2007 2:21 AM
  Subject: [cisco-voip] External Callers can not leave long voice messages -UCM 6.0.1 Business Edition




  Hi All



  Problem:                       Unity Connection (Part of Business Edition). 



  External callers while leaving voice messages get cut of randomly after sometime. There is no pattern. Some get cut off after 30 seconds, some after 35 seconds and some after 1 minute and 20 second. This happens across the whole system affecting all users. There is no problem with internal callers. 



  Other Information:          MGCP Voice Gateway connecting to PSTN.



  Thanks in advance for your help.



  Mohan



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