[cisco-voip] Installing 3.3(2) on a ICS 7750 and OS 2000.2.3

[Jonathan Charles]

Makes sense, but it is locked down to server model... and if we are
talking about, what is in essence, a proprietary build of the OS (for
the ICS7750), and we have a downed system with a scratched disc, it
places those of us that still have customers with this equipment in a
tight spot.

Granted, it is the customer's fault the CD was gouged in this case,
but there has to be some recourse for us...



Jonathan

On Mon, Apr 14, 2008 at 1:51 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
> CCM software install ISOs are very different than the OS install ISOs.  The
> former is our software, the latter Microsoft's and the BU has come down hard
> on us for supplying customers with ISOs of the install media.
>
>  -Ryan
>
>
>
>  On Apr 14, 2008, at 2:48 PM, Jonathan Charles wrote:
>  Can't or choose not to?
>
>  I am not saying this to be mean, it is just that I have gotten TAC to
>  post CCM ISOs ... among others... it seems to be very case-by-case...
>
>
>
>  Jonathan
>
>  On Mon, Apr 14, 2008 at 9:06 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> > I believe 3.3.2 was the version that wouldn't install if you had the
> >  newer OS due to the Windows SP included with 2000.2.4.
> >
> >  If 2000.2.3 isn't on the OS archive page then your best bet is to see
> >  if you can order it through www.cisco.com/go/upgrade.
> >  You won't have any luck with TAC as A) we can't post OS installs and
> >  B) the ICS is end of support.
> >
> >  -Ryan
> >
> >
> >
> >  On Apr 13, 2008, at 10:55 PM, Erick Bergquist wrote:
> >  Hi,
> >
> >  Where can one get a copy of OS 2000.2-3.exe for installing 3.3(2) on a
> >  ICS 7750 after the ICS OS and System Manager CDs are ran (the PDFs on
> >  the system manager CD reference this)?  Is there another way to get
> >  3.3(2) to work without 2000.2.3?  We tried 2000.2-4 and 3.3.2 did not
> >  install and some other tricks but could not get 3.3(2) to take.  Is
> >  there some magical trick to get this to work, with it being a 7750 and
> >  all?
> >
> >  Thanks, Erick
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>