[cisco-voip] CUCM6.1.1 Intercom and Attendant console

[Steve G]

Yea this is going to cause some pain.  Receptionists need both AC and
Intercom.

1 to many intercom?  So you could initiate an intercom to more than 1 phone
and have them all participate in an intercom conference?  I have never seen
that.  Not even with the 3rd party apps like syn-apps.


On 8/5/08, Jason Aarons (US) <jason.aarons at us.didata.com> wrote:
>
>  So a receptionist running Attendant Console can't Intercom people with
> 6.1
>
>
>
> Will it get fixed in a future release ? It seems the most import person
> that wants to intercom is the same person running Attendant Console!
>
>
>
> I had a large multinational company asking why 3rd party VoIP products
> (specifically Mitel VoIP) can do 1 to many Intercom but Cisco is 1 to 1. I
> suggested their Cisco Account Manager open a PERS request on their behalf,
> etc.
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Wes Sisk
> *Sent:* Tuesday, August 05, 2008 9:11 AM
> *To:* Steve G
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] CUCM6.1.1 Intercom and Attendant console
>
>
>
> Correct,
>
> Not supported.  See CSCso54927.  This is a documentation defect.  The fact
> that it is "Resolved" does not imply that AC with intercom is now
> supported.  Rather, the fact it is not supported is now documented.
>
> /Wes
>
> Steve G wrote:
>
> Is there a problem with setting up an Intercom line on a Phone that is
> setup with Attendant Console?  I have heard that it might not work right if
> you are using an AC Pilot Point in conjunction with the phone and Intercom,
> but I'm only going to be using AC for monitoring line states and dragging
> and dropping calls.  Will it still give me problems?  Gonna be testing
> fairly soon, but would like to know if others have already gone down this
> road.
>
>
>
> Steve
>
>
>
>
> ------------------------------
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