[cisco-voip] 7961 & 7941: Registration Issue

Wed Aug 6 12:38:15 EDT 2008

I encountered a case where only the 7940s would register and not the 60s. It turned out that not all files were being served by the box.

----- Original Message ----
From: Jonathan Charles <jonvoip at gmail.com>
To: Paul <asobihoudai at yahoo.com>
Cc: Jeff Cartier <jcartier at acs.on.ca>; cisco-voip at puck.nether.net
Sent: Wednesday, August 6, 2008 9:33:47 AM
Subject: Re: [cisco-voip] 7961 & 7941: Registration Issue

That shouldn't matter, much, the phones should eventually time out and register anyway.

Jonathan

On Wed, Aug 6, 2008 at 11:30 AM, Paul <asobihoudai at yahoo.com> wrote:

That's quite odd. It sounds like you're not serving all the proper files via TFTP.

Paul

----- Original Message ----
From: Jeff Cartier <jcartier at acs.on.ca>
To: Jonathan Charles <jonvoip at gmail.com>
Cc: cisco-voip at puck.nether.net
Sent: Wednesday, August 6, 2008 9:14:26 AM
Subject: Re: [cisco-voip] 7961 & 7941: Registration Issues

Sorry, I actually noticed this
mis-configuration before the email.  It seemed to have fixed the 7941 phone,
but not the 7961 phone.

Also the subnets are directly connected.

Jeff Cartier
Applied Computer Solutions
(519) 944-4300 ext. 233

________________________________

From:Jonathan Charles
[mailto:jonvoip at gmail.com] 
Sent: Wednesday, August 06, 2008
11:54 AM
To: Jeff Cartier
Cc: Ryan West; Jason Aarons (US); cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7961
& 7941: Registration Issues

While we are at it, how
are you routing from your voice subnet,  192.168.2.0/24 to
your CCME, at 172.31.254.2?

There appears to be no routing set up on this router...

Jonathan
On Wed, Aug 6, 2008 at 10:52 AM, Jonathan Charles <jonvoip at gmail.com> wrote:
Ok, first off:

Your option 150 for DHCP:
option
150 ip 172.31.254.2
Which is your loopback.

Does NOT match the ip source address under telephony service ... 172.31.254.1 which is assigned
to your CUE.

Paste this in:

telephony-service
 ip source-address 172.31.254.2 port 2000
 create cnf-files
 reset all

That will fix it and reset all your phones 

Jonathan

On Wed, Aug 6, 2008 at 10:30 AM, Jeff Cartier <jcartier at acs.on.ca>
wrote:
Yes.

telephony-service
 load 7912 CP7912080003SCCP070409A
 load 7921 CP7921G-1.1.1
 load 7960-7940 P00308000500
 load 7941 SCCP41.8-3-3S
 load 7961 SCCP41.8-3-3S

ephone  7
 device-security-mode authenticated
 capf-auth-str 2734
 cert-oper upgrade auth-mode auth-string
 mac-address 001F.9EAB.EAF2
 username "jp"
 type 7961
 button  1:5

Jeff Cartier
Applied Computer Solutions
(519) 944-4300 ext. 233

________________________________

From:Ryan West [mailto:rwest at zyedge.com] 
Sent: Wednesday, August 06, 2008
11:08 AM
To: Jeff Cartier; Jason Aarons
(US); Jonathan Charles

Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 7961
& 7941: Registration Issues

Jeff,

Do you have the loads for the 7941 and 7961
on the router?

telephony-service
 no auto-reg-ephone
 load 7941 SCCP41.8-3-3S
 load 7961 SCCP41.8-3-3S

do you have ephone's created with type of
7941 or 7961?  Did you run "create cnf-files" under telephony-service
to generate the xml files it's looking for?

-ryan
From:Jeff Cartier [mailto:jcartier at acs.on.ca] 
Sent: Wednesday, August 06, 2008
10:28 AM
To: Jason Aarons (US); Ryan West;
Jonathan Charles
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 7961
& 7941: Registration Issues

Seems to be stuck at 'Configuring IP'.

I can verify that's its getting all the proper DHCP/TFTP/CME
information….and it's a CME…..SCCP

Here's a debug of 'tftp events'
Aug  6 14:14:18.627: TFTP: Looking for
SEP001F9EABEAF2.cnf.xml
Aug  6 14:14:18.631: TFTP: Opened
flash:/its/SEP001F9EABEAF2.cnf.xml, fd 7, size 1288 for process 328
Aug  6 14:14:18.635: TFTP: Finished
flash:/its/SEP001F9EABEAF2.cnf.xml, time 00:00:00 for process 328
Aug  6 14:14:24.251: TFTP: Looking for
CTLSEP001F9EABD233.tlv
Aug  6 14:14:24.391: TFTP: Looking for
SEP001F9EABD233.cnf.xml
Aug  6 14:14:24.395: TFTP: Opened
flash:/its/SEP001F9EABD233.cnf.xml, fd 7, size 1288 for process 328
Aug  6 14:14:24.399: TFTP: Finished
flash:/its/SEP001F9EABD233.cnf.xml, time 00:00:00 for process 328

Jeff Cartier
Applied Computer Solutions
(519) 944-4300 ext. 233

________________________________

From:Jason Aarons (US) [mailto:jason.aarons at us.didata.com] 
Sent: Wednesday, August 06, 2008
10:13 AM
To: Ryan West; Jonathan Charles;
Jeff Cartier
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 7961
& 7941: Registration Issues

SIP/SCCP ?

From:cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan West
Sent: Wednesday, August 06, 2008
10:11 AM
To: Jonathan Charles; Jeff Cartier
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7961
& 7941: Registration Issues

CM / CME?

From:cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Wednesday, August 06, 2008
10:05 AM
To: Jeff Cartier
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7961
& 7941: Registration Issues

What error are you seeing on the phone? Do you see
Configuring IP? Registration Rejected? Error DBConfig? Which?

Are the phones getting an IP address? Do they have a TFTP IP? Is
auto-registration enabled?

Jonathan
On Wed,
Aug 6, 2008 at 8:59 AM, Jeff Cartier <jcartier at acs.on.ca> wrote:
I'm
having the weirdest time trying to get two phones to register…one is a 7941 and
the other is a 7961.  I have several other phones in my voice lab (7921,
7912, 7910, 7940) and all of those register fine.

I'm
not sure what I'm doing wrong…any chance anyone can maybe send me a scratch
(base configuration) so I can compare and see what I'm missing?

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