[cisco-voip] 7961 & 7941: Registration Issu

Jonathan Charles jonvoip at gmail.com
Wed Aug 6 12:41:38 EDT 2008


That's weird... cuz the 40s and 60s use the same load...


Jonathan

On Wed, Aug 6, 2008 at 11:38 AM, Paul <asobihoudai at yahoo.com> wrote:

> I encountered a case where only the 7940s would register and not the 60s.
> It turned out that not all files were being served by the box.
>
> ----- Original Message ----
> From: Jonathan Charles <jonvoip at gmail.com>
> To: Paul <asobihoudai at yahoo.com>
> Cc: Jeff Cartier <jcartier at acs.on.ca>; cisco-voip at puck.nether.net
> Sent: Wednesday, August 6, 2008 9:33:47 AM
> Subject: Re: [cisco-voip] 7961 & 7941: Registration Issue
>
> That shouldn't matter, much, the phones should eventually time out and
> register anyway.
>
>
> Jonathan
>
> On Wed, Aug 6, 2008 at 11:30 AM, Paul <asobihoudai at yahoo.com> wrote:
>
>> That's quite odd. It sounds like you're not serving all the proper files
>> via TFTP.
>>
>> Paul
>>
>> ----- Original Message ----
>> From: Jeff Cartier <jcartier at acs.on.ca>
>> To: Jonathan Charles <jonvoip at gmail.com>
>> Cc: cisco-voip at puck.nether.net
>> Sent: Wednesday, August 6, 2008 9:14:26 AM
>> Subject: Re: [cisco-voip] 7961 & 7941: Registration Issues
>>
>>  Sorry, I actually noticed this mis-configuration before the email.  It
>> seemed to have fixed the 7941 phone, but not the 7961 phone.
>>
>>
>>
>> Also the subnets are directly connected.
>>
>>
>>
>> Jeff Cartier
>>
>> Applied Computer Solutions
>>
>> (519) 944-4300 ext. 233
>>   ------------------------------
>>
>> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
>> *Sent:* Wednesday, August 06, 2008 11:54 AM
>> *To:* Jeff Cartier
>> *Cc:* Ryan West; Jason Aarons (US); cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>>
>>
>>
>> While we are at it, how are you routing from your voice subnet,
>> 192.168.2.0/24 to your CCME, at 172.31.254.2?
>>
>> There appears to be no routing set up on this router...
>>
>>
>>
>> Jonathan
>>
>> On Wed, Aug 6, 2008 at 10:52 AM, Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>>
>> Ok, first off:
>>
>> Your option 150 for DHCP:
>>
>> option 150 ip 172.31.254.2
>>
>> Which is your loopback.
>>
>> Does NOT match the ip source address under telephony service ...
>> 172.31.254.1 which is assigned to your CUE.
>>
>> Paste this in:
>>
>> telephony-service
>>  ip source-address 172.31.254.2 port 2000
>>  create cnf-files
>>  reset all
>>
>> That will fix it and reset all your phones
>>
>>
>>
>>
>> Jonathan
>>
>>
>>
>> On Wed, Aug 6, 2008 at 10:30 AM, Jeff Cartier <jcartier at acs.on.ca> wrote:
>>
>> Yes.
>>
>>
>>
>> telephony-service
>>
>>  load 7912 CP7912080003SCCP070409A
>>
>>  load 7921 CP7921G-1.1.1
>>
>>  load 7960-7940 P00308000500
>>
>>  load 7941 SCCP41.8-3-3S
>>
>>  load 7961 SCCP41.8-3-3S
>>
>>
>>
>>
>>
>> ephone  7
>>
>>  device-security-mode authenticated
>>
>>  capf-auth-str 2734
>>
>>  cert-oper upgrade auth-mode auth-string
>>
>>  mac-address 001F.9EAB.EAF2
>>
>>  username "jp"
>>
>>  type 7961
>>
>>  button  1:5
>>
>>
>>
>> Jeff Cartier
>>
>> Applied Computer Solutions
>>
>> (519) 944-4300 ext. 233
>>   ------------------------------
>>
>> *From:* Ryan West [mailto:rwest at zyedge.com]
>> *Sent:* Wednesday, August 06, 2008 11:08 AM
>> *To:* Jeff Cartier; Jason Aarons (US); Jonathan Charles
>>
>>
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* RE: [cisco-voip] 7961 & 7941: Registration Issues
>>
>>
>>
>> Jeff,
>>
>>
>>
>> Do you have the loads for the 7941 and 7961 on the router?
>>
>>
>>
>> telephony-service
>>
>>  no auto-reg-ephone
>>
>>  load 7941 SCCP41.8-3-3S
>>
>>  load 7961 SCCP41.8-3-3S
>>
>>
>>
>> do you have ephone's created with type of 7941 or 7961?  Did you run
>> "create cnf-files" under telephony-service to generate the xml files it's
>> looking for?
>>
>>
>>
>> -ryan
>>
>> *From:* Jeff Cartier [mailto:jcartier at acs.on.ca]
>> *Sent:* Wednesday, August 06, 2008 10:28 AM
>> *To:* Jason Aarons (US); Ryan West; Jonathan Charles
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* RE: [cisco-voip] 7961 & 7941: Registration Issues
>>
>>
>>
>> Seems to be stuck at 'Configuring IP'.
>>
>>
>>
>> I can verify that's its getting all the proper DHCP/TFTP/CME
>> information….and it's a CME…..SCCP
>>
>>
>>
>> Here's a debug of 'tftp events'
>>
>> Aug  6 14:14:18.627: TFTP: Looking for SEP001F9EABEAF2.cnf.xml
>>
>> Aug  6 14:14:18.631: TFTP: Opened flash:/its/SEP001F9EABEAF2.cnf.xml, fd
>> 7, size 1288 for process 328
>>
>> Aug  6 14:14:18.635: TFTP: Finished flash:/its/SEP001F9EABEAF2.cnf.xml,
>> time 00:00:00 for process 328
>>
>> Aug  6 14:14:24.251: TFTP: Looking for CTLSEP001F9EABD233.tlv
>>
>> Aug  6 14:14:24.391: TFTP: Looking for SEP001F9EABD233.cnf.xml
>>
>> Aug  6 14:14:24.395: TFTP: Opened flash:/its/SEP001F9EABD233.cnf.xml, fd
>> 7, size 1288 for process 328
>>
>> Aug  6 14:14:24.399: TFTP: Finished flash:/its/SEP001F9EABD233.cnf.xml,
>> time 00:00:00 for process 328
>>
>>
>>
>>
>>
>> Jeff Cartier
>>
>> Applied Computer Solutions
>>
>> (519) 944-4300 ext. 233
>>   ------------------------------
>>
>> *From:* Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
>> *Sent:* Wednesday, August 06, 2008 10:13 AM
>> *To:* Ryan West; Jonathan Charles; Jeff Cartier
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* RE: [cisco-voip] 7961 & 7941: Registration Issues
>>
>>
>>
>> SIP/SCCP ?
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ryan West
>> *Sent:* Wednesday, August 06, 2008 10:11 AM
>> *To:* Jonathan Charles; Jeff Cartier
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>>
>>
>>
>> CM / CME?
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jonathan Charles
>> *Sent:* Wednesday, August 06, 2008 10:05 AM
>> *To:* Jeff Cartier
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] 7961 & 7941: Registration Issues
>>
>>
>>
>> What error are you seeing on the phone? Do you see Configuring IP?
>> Registration Rejected? Error DBConfig? Which?
>>
>> Are the phones getting an IP address? Do they have a TFTP IP? Is
>> auto-registration enabled?
>>
>>
>>
>> Jonathan
>>
>> On Wed, Aug 6, 2008 at 8:59 AM, Jeff Cartier <jcartier at acs.on.ca> wrote:
>>
>> I'm having the weirdest time trying to get two phones to register…one is a
>> 7941 and the other is a 7961.  I have several other phones in my voice lab
>> (7921, 7912, 7910, 7940) and all of those register fine.
>>
>>
>>
>> I'm not sure what I'm doing wrong…any chance anyone can maybe send me a
>> scratch (base configuration) so I can compare and see what I'm missing?
>>
>>
>> _______________________________________________
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>> cisco-voip at puck.nether.net
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>>
>>
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>>
>>
>>
>>
>>
>
>
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