[cisco-voip] Attendant Console press dialpad and Intercom line goesoffhook

Steve G smgustafson at gmail.com
Fri Aug 8 00:49:36 EDT 2008


clarification...to get intercom functionality with Attendant Console.

On Thu, Aug 7, 2008 at 6:36 PM, Steve G <smgustafson at gmail.com> wrote:

> Yea, for now you would pretty much need to go with a 3rd party solution
> (ie, syn-apps, ipcelerate, etc...) to get intercom function to work the way
> we want it to.
>
>   On Thu, Aug 7, 2008 at 6:12 PM, James Buchanan <jbuchanan at ctiusa.com>wrote:
>
>>    It can and does. You cannot use AC with Intercom.
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jason Aarons (US)
>> *Sent:* Thursday, August 07, 2008 2:52 PM
>> *To:* cisco-voip at puck.nether.net
>> *Subject:* [cisco-voip] Attendant Console press dialpad and Intercom line
>> goesoffhook
>>
>>
>>
>> I have new Callmanager 6.1.2 setup and tested Intercom Partitions and
>> Intercom feature in general. No issues dialing between phones or using
>> Intercom.
>>
>>
>>
>> I then added Attendant Console, call control initialized, I press the
>> dialpad button in Attendant Console and to my surprise the Intercom line
>> went offhook on line 6 instead of line 1.
>>
>>
>>
>> My phone directory numbers and Intercom DNs are the same.
>>
>>
>>
>> I don't see or ever recall in AC having to tell it a partition of the line
>> to control, but I assumed it couldn't look in Intercom Partition…much less
>> control the Intercom line..
>>
>>
>>
>> Phone 7931
>>
>> Line 1 = 182 = Intercom_PT
>>
>> Line 6 = 182 = Internal_PT
>>
>>
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>
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