[cisco-voip] announciator service on CUCM !!!

Tue Aug 12 22:10:13 EDT 2008

So I've been debugging vxml lately while learning mobility and have noticed
that vxml is much more readable than tcl.  As someone who doesn't program,
I've always stayed away from tcl due to complexity of the code.  However,
vxml is similiar to SIP in the sense that it uses html like tags that are
fairly easy to understand a write.

Taking Tim's advice.  I put together a VXML script that handles this task
quite easily.

Config steps:

1)As Tim mentioned, you would have to point a generic CCM route pattern such
as [1-9]XXX to the h323/sip gateway.
2)Copy the nonworkingnumber.vxml file to the h323 router flash
(alternatively, this can be hosted on a http server)
3)Copy a g711 compatible file titled misdialed.au to router flash.
3)Paste the attached IOS config into the h323 router.

On Fri, Aug 8, 2008 at 10:13 AM, Tim Smith <thsglobal at gmail.com> wrote:

> I dont think you can create a custom announcement for the annunciators. I
> believe you can only really use the ones that are there and customise the
> prompt message with your own. But the trigger etc is the same.
>
> If it is key that there is an announcement. Then you could run a TCL script
> and play a prompt on your voice gateway possibly.
> Use a blanket 2XXX translation pattern to catch the unallocated numbers and
> transfer them to the TCL script.
>
> If the announcement doesnt matter too much, then just send the translation
> pattern 2XXX to the switchboard / operators.
> Instruct the switchboard to tell the caller the dialled number is wrong. :)
> they will love it!
>
> Cheers,
>
> Tim
>
>
> On 8/8/08, Djokic Sinisa <sdjokic at mds.rs> wrote:
>>
>>
>>
>> the only problem here is..
>>
>>
>>
>> if you do it with file " Ann-VCA.ulaw.wav " which says that famous "
>> you're call cannot be completed ...... "..
>>
>> i think it works..
>>
>> but then you have problem with dial-plan announcments..
>>
>> but i'm not shure can we do it with some other file, which isn't used that
>> often..some MLLP file or something..
>>
>> what whould be cause for blocking call in that way?..
>>
>>
>>
>>
>>
>> regards..
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *Sinisa Djokic*
>>
>> System Engineer
>> CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES Cisco Certified
>>
>>
>>
>>
>>
>> MDS Informaticki inzenjering
>> Bul. Arsenija Carnojevica 170
>> 11070 Novi Beograd, Serbia
>> Tel: +381 11 2015 200, 2015 273
>> Fax: +381 11 3194 954
>> www.mds.rs
>> sdjokic at mds.rs
>>
>>
>>  ------------------------------
>>
>> *From:* Ellington, Chris [mailto:Chris.Ellington at inin.com]
>> *Sent:* Friday, August 08, 2008 3:52 PM
>> *To:* Djokic Sinisa; Lelio Fulgenzi; cisco voip
>> *Subject:* RE: [cisco-voip] announciator service on CUCM !!!
>>
>>
>>
>> That's exactly what I did.  Works great!
>>
>>
>>
>> chris
>>
>>
>>
>> *From:* Djokic Sinisa [mailto:sdjokic at mds.rs]
>> *Sent:* Friday, August 08, 2008 9:51 AM
>> *To:* Ellington, Chris; 'Lelio Fulgenzi'; 'cisco voip'
>> *Subject:* RE: [cisco-voip] announciator service on CUCM !!!
>>
>>
>>
>> hi chris..
>>
>>
>>
>> that's what i've been looking for..
>>
>>
>>
>>
>>
>> how did you've achieve that?..
>>
>>
>>
>> only thing it comes sto my mind is to record that prompt..
>>
>> save it as one of the names in ANN..
>>
>> upload it and use MOH translator to convert it..
>>
>> and the have RP which blocks call for some reason..
>>
>>
>>
>> or did you do something different..
>>
>>
>>
>>
>>
>> thanx..
>>
>>
>>
>> *Sinisa Djokic*
>>
>> System Engineer
>> CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES Cisco Certified
>>
>>
>>
>>
>>
>> MDS Informaticki inzenjering
>> Bul. Arsenija Carnojevica 170
>> 11070 Novi Beograd, Serbia
>> Tel: +381 11 2015 200, 2015 273
>> Fax: +381 11 3194 954
>> www.mds.rs
>> sdjokic at mds.rs
>>
>>
>>  ------------------------------
>>
>> *From:* Ellington, Chris [mailto:Chris.Ellington at inin.com]
>> *Sent:* Friday, August 08, 2008 3:28 PM
>> *To:* Lelio Fulgenzi; Djokic Sinisa; cisco voip
>> *Subject:* RE: [cisco-voip] announciator service on CUCM !!!
>>
>>
>>
>> In the past, I've set up a route pattern to match 2XXX and send it to the
>> annunciator for the "you misdialed – nobody has the extension " so that when
>> extensions are unused automatically get the message.  Takes advantage of
>> best matches since an extension that DOES exist will ring the phone.
>>
>>
>>
>> chris
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
>> *Sent:* Friday, August 08, 2008 9:24 AM
>> *To:* Djokic Sinisa; 'cisco voip'
>> *Subject:* Re: [cisco-voip] announciator service on CUCM !!!
>>
>>
>>
>> out of the box, callmanager doesn't do anything like that.
>>
>>
>>
>> might try one of the announcer products from viking.
>>
>>
>>
>>
>> http://www.vikingelectronics.com/products/search_alpha.php?mykeyword=announce
>>
>>
>>
>> Lelio
>>
>> --------------------------------------------------------------------------------
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> ...seen on a Geek Squad patch cord: "While it is the same length, this 7'
>> crossover cable
>> is not regulation issue for most competitive Manhattan double dutch
>> leagues.
>>
>>  ----- Original Message -----
>>
>> *From:* Djokic Sinisa <sdjokic at mds.rs>
>>
>> *To:* 'Lelio Fulgenzi' <lelio at uoguelph.ca> ; 'cisco voip'<cisco-voip at puck.nether.net>
>>
>> *Sent:* Friday, August 08, 2008 8:46 AM
>>
>> *Subject:* RE: [cisco-voip] announciator service on CUCM !!!
>>
>>
>>
>> well, i forgot to write that..
>>
>> no voice mail..nothing..
>>
>> just CUCM and VG..
>>
>> this is more like question, can that be done..
>>
>>
>>
>>
>>
>> thanx..
>>
>>
>>
>>
>>
>> regards..
>>
>>
>>
>> *Sinisa Djokic*
>>
>> System Engineer
>> CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES Cisco Certified
>>
>>
>>
>>
>>
>> MDS Informaticki inzenjering
>> Bul. Arsenija Carnojevica 170
>> 11070 Novi Beograd, Serbia
>> Tel: +381 11 2015 200, 2015 273
>> Fax: +381 11 3194 954
>> www.mds.rs
>> sdjokic at mds.rs
>>
>>
>>  ------------------------------
>>
>> *From:* Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
>> *Sent:* Friday, August 08, 2008 2:36 PM
>> *To:* Djokic Sinisa; 'cisco voip'
>> *Subject:* Re: [cisco-voip] announciator service on CUCM !!!
>>
>>
>>
>> If you have voicemail you can redirect the calls to an announce only vm
>> box.
>>
>>
>>
>>
>> --------------------------------------------------------------------------------
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> "Bad grammar makes me [sic]" - Tshirt
>>
>>  ----- Original Message -----
>>
>> *From:* Djokic Sinisa <sdjokic at mds.rs>
>>
>> *To:* 'cisco voip' <cisco-voip at puck.nether.net>
>>
>> *Sent:* Friday, August 08, 2008 8:23 AM
>>
>> *Subject:* [cisco-voip] announciator service on CUCM !!!
>>
>>
>>
>>
>>
>> hi group..
>>
>>
>>
>> does anybody knows how to provide announciator service to callers which
>> call certain DID range which still ain't in service..
>>
>>
>>
>>
>>
>> so, the call flow would be:
>>
>>
>>
>> 1. somebody calls certain DID number
>>
>> 2. announciator tells them " This number is not in use at the moment,
>> please try XXXXXX "
>>
>> 3. the call ends..
>>
>>
>>
>>
>>
>>
>>
>> of course it would be easy to do with IPCCX express or IVR, but only thing
>> we have is CUCM, does anybody has idea..
>>
>>
>>
>>
>>
>> thanx..
>>
>>
>>
>>
>>
>> regards..
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *Sinisa Djokic*
>>
>> System Engineer
>> CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES Cisco Certified
>>
>>
>>
>>
>>
>> MDS Informaticki inzenjering
>> Bul. Arsenija Carnojevica 170
>> 11070 Novi Beograd, Serbia
>> Tel: +381 11 2015 200, 2015 273
>> Fax: +381 11 3194 954
>> www.mds.rs
>> sdjokic at mds.rs
>>
>>
>>  ------------------------------
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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