[cisco-voip] Random 7940 and 7960 no dial tone, or "Requesting Template"

Matthew J. Hughes mattjhughes at gmail.com
Wed Aug 13 13:06:05 EDT 2008


Duhh sorry forgot to include version  CUCM is 6.0.1.2125-1   phone firmware
version is P00308000900


On Wed, Aug 13, 2008 at 10:02 AM, Matthew J. Hughes
<mattjhughes at gmail.com>wrote:

> I have had this problem happen 2 or 3 times now, The symptoms are as
> follows.
>
> 1. All phones do a quick Reload 1000 or so
> 2. Some Phones look fully functional  with line text labels and extensions
> 3. Some phones are down showing Requesting Template
> 4. From what I can tell seems to be 7940 and 7960 phones only.
> 5. Last time this happen Cisco TAC said it was a firmware issue for these
> phones and to install new version (clearly did not work)
> 6. Fairly widespread affecting 300 of 1000 phones.
>
> Anyone run into anything similar?
>
>
>
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