[cisco-voip] Removing the "wait while I transfer your call" message in Cisco Unity Connection 2.1

[Tim Smith]

Hi,

Yep.. this is a real pain.

I ran into this, and didnt find an answer yet. Well except that I think it
should be available in CUC 7.x due out soon.
Well that.. or sell them a new Unity system ;)

There is some netpro discussion here.. one of the Cisco guys says there is
an unsupported method to replace the prompt with a silence prompt. But I
hadnt seen anyone do it succesfully at the time.
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc024ff

Maybe have a dig through netpro and see if anyone managed to suss it out.

Cheers,

Tim


On 8/14/08, Dana Tong (AU) <Dana.Tong at didata.com.au> wrote:
>
>  Hi all,
>
>
>
> I've setup some call handlers with transfer rules which work fine but
> before transferring the call it plays the system message "wait while I
> transfer your call".
>
>
>
> Within Unity 4.2 there is an check-box option to play or not play this
> message before transferring the call. There doesn't seem to be the option in
> Unity Connection 2.1 (that I have found yet).
>
>
>
> Does anyone know how to disable Unity Connection from playing this message?
>
>
>
> Thanks
>
> Dana
>
>
>
>
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