[cisco-voip] some phones not able to dial extension at Unity AA

[Lelio Fulgenzi]

I've had a number of situations where a caller is not able to enter an extension at our Unity AA. Most of the time it's with older PBX's but they say it works with other auto-attendants.

Has anyone come across any reason why this would happen?

I doubt it's a PRI issue since we'd have more than just a few calls. And those calls would have to always come in on the same trunk.

Lelio
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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...seen on a Geek Squad patch cord: "While it is the same length, this 7' crossover cable
is not regulation issue for most competitive Manhattan double dutch leagues.
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