[cisco-voip] some phones not able to dial extension at Unity AA

[Turpin, Mark]

So it is always PRI?  I was thinking if you had some analog trunks it
might be DTMF duration?

 

 

--

MARK TURPIN  |  Systems Engineer  |  CCIE 21649 (Voice)  |  Calence /
Insight Networking Solutions  |  calence.com
<https://myaccess.calence.com/exchweb/bin/redir.asp?URL=http://www.calen
ce.com/>  

t. 314.656.2315   c. 314.660.5800   f. 314.656.2355
mark.turpin at calence.com <mailto:mark.turpin at calence.com> 

 

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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Wednesday, August 20, 2008 8:27 AM
To: Cisco Voyp List
Subject: [cisco-voip] some phones not able to dial extension at Unity AA

 

I've had a number of situations where a caller is not able to enter an
extension at our Unity AA. Most of the time it's with older PBX's but
they say it works with other auto-attendants.

 

Has anyone come across any reason why this would happen?

 

I doubt it's a PRI issue since we'd have more than just a few calls. And
those calls would have to always come in on the same trunk.

 

Lelio
------------------------------------------------------------------------
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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...seen on a Geek Squad patch cord: "While it is the same length, this
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