[cisco-voip] some phones not able to dial extension at Unity AA

[Lelio Fulgenzi]

inbound PRI to us for sure.

what the caller is using is beyond me. the one reproducable error was on analog trunks, but they would say they could use other autoattendants no problem.


Lelio
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
...seen on a Geek Squad patch cord: "While it is the same length, this 7' crossover cable
is not regulation issue for most competitive Manhattan double dutch leagues.
  ----- Original Message ----- 
  From: Turpin, Mark 
  To: Lelio Fulgenzi ; Cisco Voyp List 
  Sent: Wednesday, August 20, 2008 9:57 AM
  Subject: RE: [cisco-voip] some phones not able to dial extension at Unity AA


  So it is always PRI?  I was thinking if you had some analog trunks it might be DTMF duration?

   

   

  --

  MARK TURPIN  |  Systems Engineer  |  CCIE 21649 (Voice)  |  Calence / Insight Networking Solutions  |  calence.com 

  t. 314.656.2315   c. 314.660.5800   f. 314.656.2355   mark.turpin at calence.com

   

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  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
  Sent: Wednesday, August 20, 2008 8:27 AM
  To: Cisco Voyp List
  Subject: [cisco-voip] some phones not able to dial extension at Unity AA

   

  I've had a number of situations where a caller is not able to enter an extension at our Unity AA. Most of the time it's with older PBX's but they say it works with other auto-attendants.

   

  Has anyone come across any reason why this would happen?

   

  I doubt it's a PRI issue since we'd have more than just a few calls. And those calls would have to always come in on the same trunk.

   

  Lelio
  --------------------------------------------------------------------------------
  Lelio Fulgenzi, B.A.
  Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
  (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
  ...seen on a Geek Squad patch cord: "While it is the same length, this 7' crossover cable
  is not regulation issue for most competitive Manhattan double dutch leagues.
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