[cisco-voip] some phones not able to dial extension at Unity AA

[Turpin, Mark]

So if you're having problems on an analog trunk it could be that the
DTMF duration timer and delay between digits needs to be adjusted.  You
could be missing what's being delivered.

 

 

--

MARK TURPIN  |  Systems Engineer  |  CCIE 21649 (Voice)  |  Calence /
Insight Networking Solutions  |  calence.com
<https://myaccess.calence.com/exchweb/bin/redir.asp?URL=http://www.calen
ce.com/>  

t. 314.656.2315   c. 314.660.5800   f. 314.656.2355
mark.turpin at calence.com

 

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From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Wednesday, August 20, 2008 9:31 AM
To: Turpin, Mark; Cisco Voyp List
Subject: Re: [cisco-voip] some phones not able to dial extension at
Unity AA

 

inbound PRI to us for sure.

 

what the caller is using is beyond me. the one reproducable error was on
analog trunks, but they would say they could use other autoattendants no
problem.

 

 

Lelio
------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
...seen on a Geek Squad patch cord: "While it is the same length, this
7' crossover cable
is not regulation issue for most competitive Manhattan double dutch
leagues.

	----- Original Message ----- 

	From: Turpin, Mark <mailto:mark.turpin at calence.com>  

	To: Lelio Fulgenzi <mailto:lelio at uoguelph.ca>  ; Cisco Voyp List
<mailto:cisco-voip at puck.nether.net>  

	Sent: Wednesday, August 20, 2008 9:57 AM

	Subject: RE: [cisco-voip] some phones not able to dial extension
at Unity AA

	 

	So it is always PRI?  I was thinking if you had some analog
trunks it might be DTMF duration?

	 

	 

	--
	
	MARK TURPIN  |  Systems Engineer  |  CCIE 21649 (Voice)  |
Calence / Insight Networking Solutions  |  calence.com
<https://myaccess.calence.com/exchweb/bin/redir.asp?URL=http://www.calen
ce.com/>  

	t. 314.656.2315   c. 314.660.5800   f. 314.656.2355
mark.turpin at calence.com

	 

	The information contained in this message and any attachment may
contain privileged or confidential information protected from
disclosure. If you are not the intended recipient, or an employee or
agent responsible for delivering this message to the intended recipient,
you are hereby notified that any review, dissemination, distribution or
copying of this information is strictly prohibited.  If you have
received this transmission in error, please notify the sender
immediately by replying to this message and destroying the original and
all copies.  Thank you.

	 

	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
	Sent: Wednesday, August 20, 2008 8:27 AM
	To: Cisco Voyp List
	Subject: [cisco-voip] some phones not able to dial extension at
Unity AA

	 

	I've had a number of situations where a caller is not able to
enter an extension at our Unity AA. Most of the time it's with older
PBX's but they say it works with other auto-attendants.

	 

	Has anyone come across any reason why this would happen?

	 

	I doubt it's a PRI issue since we'd have more than just a few
calls. And those calls would have to always come in on the same trunk.

	 

	Lelio
	
------------------------------------------------------------------------
--------
	Lelio Fulgenzi, B.A.
	Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1
	(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
	
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
	...seen on a Geek Squad patch cord: "While it is the same
length, this 7' crossover cable
	is not regulation issue for most competitive Manhattan double
dutch leagues.

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