[cisco-voip] some phones not able to dial extension at Unity AA

[Lelio Fulgenzi]

MGCP gateway 6608s. Very little configuration as far as I know.

It's so few people complaining that it's almost a drag to have to start troubleshooting but I want to make sure it's not something we can fix.

Lelio
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
...seen on a Geek Squad patch cord: "While it is the same length, this 7' crossover cable
is not regulation issue for most competitive Manhattan double dutch leagues.
  ----- Original Message ----- 
  From: Bill Talley 
  To: Lelio Fulgenzi ; Cisco Voyp List 
  Sent: Wednesday, August 20, 2008 10:46 AM
  Subject: RE: [cisco-voip] some phones not able to dial extension at Unity AA


  Is your gateway h323 or MGCP?   

  Just verifying the basics, but you have dtmf-relay h245-alphanumeric on your dial-peer, or mgcp dtmf-relay voip codec all mode out-of-band for your mgcp config?  I've seen sporadic dtmf input issues on an IVR when either of these were missing from their respective configurations.



------------------------------------------------------------------------------
  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
  Sent: Wednesday, August 20, 2008 8:27 AM
  To: Cisco Voyp List
  Subject: [cisco-voip] some phones not able to dial extension at Unity AA


  I've had a number of situations where a caller is not able to enter an extension at our Unity AA. Most of the time it's with older PBX's but they say it works with other auto-attendants.

  Has anyone come across any reason why this would happen?

  I doubt it's a PRI issue since we'd have more than just a few calls. And those calls would have to always come in on the same trunk.

  Lelio
  --------------------------------------------------------------------------------
  Lelio Fulgenzi, B.A.
  Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
  (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
  ...seen on a Geek Squad patch cord: "While it is the same length, this 7' crossover cable
  is not regulation issue for most competitive Manhattan double dutch leagues.


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