[cisco-voip] Unity Extension Search ?

[Pat Hayes]

By default, Unity does not attempt to light the MWI for a user's alternate
extension, you'd need to also add that extension on the 'messages' tab for
that user in SA to do that. The OP mentioned that they had done a resync but
it didn't help. Have you tried manually dialing the off code from the line
in question? If someone just turned it on accidentally, and the extension
isn't in Unity, a resync will never turn it off.

It is easy enough to check in Unity for alternate MWI extensions, though.
Check the MwiExtension column in the NotificationMWI table:

select ParentAlias from NotificationMWI where MwiExtension = '252'

replace 252 with your extension, of course.

On Wed, Aug 20, 2008 at 10:59 AM, <Thorsten.Mayr at barclayscapital.com> wrote:

> It won't. if u try to add the DN as a primary it will tell u that and
> where it is configured already.
>
> Otherwise, do a search on the SQL DB, don't know the field name for it
> though.
>
> Hth
> T
>
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dane
> > Sent: Wednesday, August 20, 2008 3:52 PM
> > To: cisco-voip at puck.nether.net
> > Subject: [cisco-voip] Unity Extension Search ?
> >
> > If I search Unity for an extension from the unity admin web
> > interface, will it show if an extension is added as an
> > alternate extension some where?
> >
> > I ask because I have a phone with a second line that is
> > showing it has voicemail.  But there is no unity voicemail
> > box associated to that extension.
> >
> > I did a MWI resync and the issue persists.   Kinda confused about it.
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> _______________________________________________
>
> This e-mail may contain information that is confidential, privileged or
> otherwise protected from disclosure. If you are not an intended recipient of
> this e-mail, do not duplicate or redistribute it by any means. Please delete
> it and any attachments and notify the sender that you have received it in
> error. Unless specifically indicated, this e-mail is not an offer to buy or
> sell or a solicitation to buy or sell any securities, investment products or
> other financial product or service, an official confirmation of any
> transaction, or an official statement of Barclays. Any views or opinions
> presented are solely those of the author and do not necessarily represent
> those of Barclays. This e-mail is subject to terms available at the
> following link: www.barcap.com/emaildisclaimer. By messaging with Barclays
> you consent to the foregoing.  Barclays Capital is the investment banking
> division of Barclays Bank PLC, a company registered in England (number
> 1026167) with its registered offi!
>  ce at 1 Churchill Place, London, E14 5HP.  This email may relate to or be
> sent from other members of the Barclays Group.
> _______________________________________________
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20080820/de5976bd/attachment.html>