[cisco-voip] Call Center Reporting

[Ed Leatherman]

How I missed this report I do not know...

anyone know what the "Reject: Remote Timeout" reason code means?

There is a "reject: Channels Busy" code that makes more sense if the ports
are all busy, but we were getting many more of the former code.. I can't
find a definition for these in the HRC manual or in the database document.

On Thu, Aug 21, 2008 at 4:12 PM, ROZA, Ariel <Ariel.ROZA at la.logicalis.com>wrote:

>  Ed,
>
>   On IPCC Express you have this report, in the CRS Historical Reports
> Client:
>
> *
>
> Aborted and Rejected Call Detail Report
> *
>



-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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