[cisco-voip] CM 6.1 Attendant Console Queuing

[Justin Steinberg]

yes - unfortunately.

front end it with a time of day check.


On Thu, Aug 21, 2008 at 11:49 AM, Carter, Bill <bcarter at sentinel.com> wrote:

>  Recently upgraded from CM 4.X to 6.1. Customer was excited to be able to
> queue callers with Attendant Console. I know this was available before with
> a little hacking.
>
>
>
> So we turned on queuing and I'm not sure if something is broke, or this is
> how it is.
>
>
>
> The AC Hunt Pilot/Hunt Group has 2 users and then an always route member to
> an AA. When no users are logged in, inbound calls are immediately placed on
> hold, when the queue hold timer expires, callers are routed to the always
> route member.
>
>
>
> Here is how I want it to work. If no AC users are logged in, callers route
> immediately to the Always Route Number. Is it supposed to work this way?
>
>
>
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>
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