[cisco-voip] MCS-7828-H3 Raid array

[Ryan Ratliff]

Unfortunately no.  6.1.2.9901.28 means it will be in 6.1.3.   The 7.0  
versions are various builds of 7.x.   Any time you see a .99xx it  
means it is going into the next version.

-Ryan

On Aug 22, 2008, at 11:47 AM, Jason Aarons ((US)) wrote:

Ok found the problem as this is an exact match to our issue; We had  
upgraded to 6.1.2-1000-13 at install, but that doesn’t match  
6.1.2.9901.28. Is the fixed version a  ES that TAC can provide?



http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do? 
method=fetchBugDetails&bugId=CSCsm25875



Symptom:

Operations impacted after a single disk failure on a system with  
redundant disks.



Conditions:

Single disk fail on system with redundant disks.



Workaround:

None. Use DRS to back up data, and restore the data after the failed  
HD is replaced.



Product

Cisco Unified Communications Manager (CallManager)



1st Found-In

6.0(1)

6.1(1.1000.8)



Fixed-In

7.0(0.39700.87)

6.1(2.9901.28)

7.0(0.66666.1)

7.0(0.66666.2)





Related Bug Information  Single drive failure causes server outage

Symptom: Single bad drive in RAID 1 configuration causes entire  
system to fail. Conditions: CUCMBE 6.1.1a and MSC7828H3-K9-BE.  
Workaround: In this instance there is no workaround. Server will no  
longer boot.





From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Jason Aarons (US)
Sent: Friday, August 22, 2008 11:17 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] MCS-7828-H3 Raid array



Sorry story has changed from 7818-H3 to 7828-H3….I wish I had records  
of what they bought…



How is the raid array in a 7828-H3 configured in both preloaded and  
when installing media from disk?  During media install?  Is there  
anyway to view a raid array ?



Customer bought a preloaded MCS-7828-H3 and a drive failed, now they  
think the RAID array was “not setup properly”.



Since it was preloaded I didn’t think anything had to be done to  
setup a RAID array.



Bug perhaps?



Are there instructions from TAC on how to properly handle a failed  
drive scenario? Perhaps something wasn’t followed?



the Call Manager Server is down, and won’t boot. I’ve just tried  
rebooting it again, and it gets part of the way through the reboot,  
and falls over at this spot –



‘Checking Filesystems’

‘Couldn’t find matching Filesystems: LABEL=/partB’         [FAILED]



It currently sitting at a prompt saying –



‘Give root password for maintenance’:





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