[cisco-voip] MCS-7828-H3 Raid array

[Jason Aarons (US)]

Ok found the problem as this is an exact match to our issue; We had
upgraded to 6.1.2-1000-13 at install, but that doesn't match
6.1.2.9901.28. Is the fixed version a  ES that TAC can provide?

 

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method
=fetchBugDetails&bugId=CSCsm25875

 

Symptom:

Operations impacted after a single disk failure on a system with
redundant disks.

 

Conditions:

Single disk fail on system with redundant disks. 

 

Workaround:

None. Use DRS to back up data, and restore the data after the failed HD
is replaced.

 

Product 

Cisco Unified Communications Manager (CallManager) 

 

1st Found-In 

6.0(1)

6.1(1.1000.8) 

 

Fixed-In 

7.0(0.39700.87)

6.1(2.9901.28)

7.0(0.66666.1)

7.0(0.66666.2) 

 

 

Related Bug Information  Single drive failure causes server outage  

Symptom: Single bad drive in RAID 1 configuration causes entire system
to fail. Conditions: CUCMBE 6.1.1a and MSC7828H3-K9-BE. Workaround: In
this instance there is no workaround. Server will no longer boot. 

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons
(US)
Sent: Friday, August 22, 2008 11:17 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] MCS-7828-H3 Raid array

 

Sorry story has changed from 7818-H3 to 7828-H3....I wish I had records
of what they bought...

 

How is the raid array in a 7828-H3 configured in both preloaded and when
installing media from disk?  During media install?  Is there anyway to
view a raid array ?

 

Customer bought a preloaded MCS-7828-H3 and a drive failed, now they
think the RAID array was "not setup properly". 

 

Since it was preloaded I didn't think anything had to be done to setup a
RAID array.

 

Bug perhaps?

 

Are there instructions from TAC on how to properly handle a failed drive
scenario? Perhaps something wasn't followed?

 

the Call Manager Server is down, and won't boot. I've just tried
rebooting it again, and it gets part of the way through the reboot, and
falls over at this spot -

 

'Checking Filesystems'

'Couldn't find matching Filesystems: LABEL=/partB'         [FAILED]

 

It currently sitting at a prompt saying -

 

'Give root password for maintenance':

 

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