[cisco-voip] MCS-7828-H3 Raid array

[Jason Aarons (US)]

Is  there a url on cisco.com with instructions on booting off recovery
disk?

 

Would it matter if I had upgraded to 6.1.2-1000-13 and running off older
6.0 recovery disks?

 

They are working with TAC, but I understand the DRS restore failed and
they are debating what to do.

 

In short, since it's a new install they have spent more hours on the
disk issue and attempted DRS restore then I spent in building it from
scratch.

 

Not sure if they should bother with rebuild as it sounds like issue
could repeat.  I am thinking they should talk to Cisco Account Manager
about moving off 6.1 BE to 7825 with regular Callmanager. 

 

They challenge her is customer doesn't listen to us and is doing their
own thing....

 

Any details on the bug id? Is this a driver issue with array or was the
disk really bad? And why didn't the RAID work?

________________________________

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Friday, August 22, 2008 11:54 AM
To: Jason Aarons (US)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MCS-7828-H3 Raid array

 

Have you tried booting off of the recovery disk to run a file system
check?  That's your best bet to recover.

 

-Ryan

 

On Aug 22, 2008, at 11:16 AM, Jason Aarons ((US)) wrote:

 

Sorry story has changed from 7818-H3 to 7828-H3....I wish I had records
of what they bought...

 

How is the raid array in a 7828-H3 configured in both preloaded and when
installing media from disk?  During media install?  Is there anyway to
view a raid array ?

 

Customer bought a preloaded MCS-7828-H3 and a drive failed, now they
think the RAID array was "not setup properly". 

 

Since it was preloaded I didn't think anything had to be done to setup a
RAID array.

 

Bug perhaps?

 

Are there instructions from TAC on how to properly handle a failed drive
scenario? Perhaps something wasn't followed?

 

the Call Manager Server is down, and won't boot. I've just tried
rebooting it again, and it gets part of the way through the reboot, and
falls over at this spot -

 

'Checking Filesystems'

'Couldn't find matching Filesystems: LABEL=/partB'         [FAILED]

 

It currently sitting at a prompt saying -

 

'Give root password for maintenance':

 

 

________________________________

 

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