[cisco-voip] Call Forward ALL Keeps reverting to Orignal User

[Pat Hayes]

This isn't a problem with how you are forwarding the call, this is a problem
with what fields Unity is looking at. By default, it will always route on
the first redirecting number, leading to the behavior you describe. In
4.2(1) and later, you can opt to route on the last redirecting number, which
should get you the behavior you desire. Note that, of course, this applies
to all calls into Unity. The setting is in the advanced settings tool.

On Fri, Aug 22, 2008 at 8:15 PM, Matthew J. Hughes <mattjhughes at gmail.com>wrote:

> Hi I am trying desperately to get a work around for this.  If I set my
> phone to CFA to another extension and that extension is set to go to
> Voicemail,  it will send call to MY voicemail instead of the CFA
> extension... Which inst bad that is the way it normally should work..
> However   I have set up a Calling tree and want it to go to that extensions
> VM which has a call handler assigned to it.  What am I doing wrong here?
> How can I CallFoward All to a call handler in Unity?  It always is going to
> my VM instead.
>
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>
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