[cisco-voip] CUCC - Remote Monitor

[Aman Chugh]

I am also having trouble making it to work in the first place, I get an
error  failure code = 5 which says VOIP server is down. I have a TAC case
open on same. do you have it working. Could you share some configuration on
the same.

TIA

Aman


On 8/24/08, Erik Stillman <Erik.Stillman at shearman.com> wrote:
>
> HI
>
> Does anyone out there use CUCC Remote Monitoring ?
>
>
> We have it working with IP phones ( had to modify the registry on the NICs
> ) but not with IPC.
>
> It would appear logical that IP Communicator packets are not tagged with a
> COS 5, thus not voice.
> >From my understanding, the Supervisor console will look for packets tagged
> voice only.
>
> If IPC _/did/_ mark the packets then perhaps the NIC is remove the COS
> value. Any ideas here?
>
> I know this will be a challenge running voice and data on one VLAN from the
> PC.
>
> Although we haven't tried running the PC directly into the LAN jack,
> bypassing the hard phone.
>
> Thanks,
>
> -Erik
>
>
> Erik Stillman
> Network Services
> Network Administrator
> __________________________________________
> Shearman & Sterling LLP
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